There's a lot more to being a company officer than just doing more paperwork. Consultant Linda Willing stops by Code 3 to talk about how what you say affects morale among the crew, and gives examples of especially harmful phrases. **Please support this show (and get some nice rewards) by going to our Patreon page and becoming a patron of Code 3. What is this show worth to you? A dollar a month? Five? Ten? Whatever the amount, you can help us by going to http://www.patreon.com/code3podcast and making a monthly pledge. Thanks!