The holidays are here, and we're bringing you a blast from the past with one of our favorite, earliest episodes.

We'll be back in early 2026 with new ways to Master ServiceTitan with your favorite host, Josh Lu.

Episode Originally Aired: 9/12/2024

Juan Lopez, Business Analyst at Franklin Electric, unpacks ServiceTitan’s Next Environment, a powerful tool that allows businesses to test and prepare for future software updates. 

Juan shares how he leveraged the Next Environment to become an expert in ServiceTitan and shares the key strategies he used to master new features, optimize business processes, and train his team. 

Whether you’re new to ServiceTitan or looking to enhance your usage, Juan’s insights offer valuable tips on how to maximize the Next Environment’s potential.

Join us as we discuss:

• [6:18] The difference between ServiceTitan’s Next and Practice

• [10:51] Advice for leveraging Next with new processes

• [15:19] Leveling up through ServiceTitan Community programs

Check out these resources we mentioned during the podcast:

• Using ServiceTitan Next

• Using ServiceTitan Practice

• Next VS Practice: Sandbox Environments Explained

• ServiceTitan Community

You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

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