High season is heating up and this summer we're bringing you some of the best episodes from both our shows on the ServiceTitan Podcast Network.

Between new episodes, ones from the past you might have missed, and conversations and checkins from over 2 years and nearly 100 episodes - there's so much to learn about running your trades business better than ever.

Originally aired 3/6/2025

AI is reshaping the trades, and forward-thinking businesses are using tools like ChatGPT to automate processes and improve efficiency. 

Dan Lizette, Director of Process Improvement at Mattioni Plumbing, Heating & Cooling in Downington, PA, shares how he leverages AI to enhance capacity planning, optimize inventory, and refine business workflows.

Dan breaks down real-world examples of how ServiceTitan users can integrate AI into their daily operations — whether it’s cross-referencing price books with vendor data or automating scheduling calculations.

Tune in to discover how AI-powered process improvement is helping service businesses stay ahead in a competitive market.

Join us as we discuss:

• [3:12] Basic AI use cases, capacity planning calculations, and scheduling

• [10:34] How to properly talk to ChatGPT and custom GPT models

• [19:34] Using AI to help clean up your Pricebook and inventory

• [25:35] Condensing ideas into consumable talking points for meetings 

Check out these resources we mentioned during the podcast:

• ChatGPT

You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here.

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