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Multiple studies confirm that Americans (like most of the rest of the world) have lost their trust in the media. But people get their news and information from somewhere -- or, as a Gallup/Knight Foundation study finds -- someone. "Public individuals" attract followers who turn to them for news and information based on a number of qualities, ranging from likability to subject matter expertise. Many of these public individuals host shows on mainstream media outlets. What does this mean for PR professionals looking for the right outlet to pitch? Neville and Shel break down the study in this short midweek FIR episode.
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The post FIR #336: Trust, Likability, and Confirmation Bias appeared first on FIR Podcast Network.
BBC Verify is the venerable broadcaster's latest effort to combat disinformation. With a staff of 60 journalists, Verify will provide details about the BBC's own reporting and debunk disinformation it finds online (as it has already done with a photo purportedly of a Pentagon bombing that was, in fact, AI-generated). Are there lessons in the BBC's approach that communicators can apply to their companies' online activities? And will other media outlets follow suit, even as they slash budgets and newsrooms?
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The post FIR #335: BBC Fires a Shot in the Disinformation War appeared first on FIR Podcast Network.
The number of change initiatives companies impose upon employees has skyrocketed from two per year in 2016 to 10 in 2022. That has left employees with a serious case of change fatigue, increasing the likelihood that these initiatives will fail. Shel and Neville look at data from Gartner and advice on how to better handle the surge of change programs, many of which companies are undertaking in response to challenges resulting from the COVID-19 pandemic. Also in this episode:
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The post FIR #334: Employees Really Do Hate Change appeared first on FIR Podcast Network.
"Disclosure and transparency are the currency of the internet," wrote journalist and author Evan Osnos. That has proven to be true time and again. It undoubtedly will be true of using generative AI in marketing and communication. But will it be true every time we use AI? Even when we're just using it as a tool, like a calculator? The challenge of establishing guidelines for disclosing the use of AI is the subject of this short midweek episode.
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The post FIR #333: When to Disclose That You’ve Used AI appeared first on FIR Podcast Network.
The volunteer editors responsible for Wikipedia content are divided over the role ChatGPT and other generative AI writing tools can or should play in the creation of articles for the online encyclopedia. Their struggle is most likely being repeated in businesses around the globe.
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The post FIR #332: Wikipedia Editors in Tug-of-War Over AI-Authored Articles appeared first on FIR Podcast Network.
The recent releases of Agent-GPT, AutoGPT, and BabyGPT have taken ChatGPT to a new level. Rather than simply responding to user prompts, these tools identify a series of tasks that must be completed to achieve a goal and then completes them autonomously. It's still early days, but the potential is huge. So is the growing risk of bad actors using these tools for nefarious purposes. We discuss these recent developments in this short mid-week episode.
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The post FIR #331: AI Completes Tasks and Raises Fears appeared first on FIR Podcast Network.
If your generative AI prompts aren't producing exactly what you want, there's help -- for a fee. You can buy pre-written prompts from prompt marketplaces like PromptBase and Prompt Attack or hire a prompt engineer through services like Fiverr. We dig into this newly-emergent cottage industry in this short midweek episode.
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The post FIR #330: Help Wanted. Prompt Engineer. appeared first on FIR Podcast Network.
Imagine posting to your favorite social network, the one you want your brand to be associated with, and having it appear for all of your followers in the social networks of their choice. It could be possible if the ActivityPub standard continues to spread the way it has been lately. And that could be an important evolution given the meltdown that Twitter is undergoing. Those are just two of the stories in the April long-form edition of the "For Immediate Release" podcast. Also in this episode...
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The post FIR #329: Post Once, Socialize Everywhere appeared first on FIR Podcast Network.
Traditional wallets are stuffed full of cash, credit cards, debit cards, and identification. Crypto wallets have only held public and private keys needed to trade cryptocurrencies. Users are increasingly filling their crypto wallets with NFTs and other digital assets. It won't be long before digital wallets hold crypto, NFTs, digital assets, and your credit cards and identity verification. The only physical wallets you'll see will be in museums. Why communicators and their clients/employers should care is the subject of this short midweek episode.
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The post FIR #328: What’s In Your Crypto Wallet? appeared first on FIR Podcast Network.
During the pandemic-related lockdown, with everyone but essential workers working from home, companies had little choice but to inform employees that their employment was being terminated using Zoom, Teams, or other digital channels. Now that people are back in the office, full-time or under a hybrid model, many companies have retained the practice. Some have asked all employees -- even those working in the office -- to stay home during a layoff so those who are being terminated can get the news remotely. In this short midweek episode, Neville and Shel discuss whether this approach is here for good and, if it is, whether there are implications for companies engaging in the practice.
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The post FIR #327: Laid Off In The Comfort Of Your Own Home appeared first on FIR Podcast Network.
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