In the age of AI, the most powerful investment you can make has nothing to do with technology – and everything to do with your org chart. Enter fusion teams: cross-functional powerhouses that combine tech and ops expertise to deliver digital products at scale. In this episode, the Zero100 team looks at the personas that drive success and unpacks how to build, empower, and measure the success of these teams across the supply chain. Featuring: VP, Data & Analytics Cody Stack, Principal Analyst Caroline Chumakov, and VP, Research Lauren Acoba.

• What are fusion teams, exactly? (00:58) 
• Meet the key players: Citizens, Translators, and Wizards (01:32) 
• How to spot and grow Translators in your organization (05:50) 
• Fusion team archetypes in action (08:48) 
• From pilot to practice: making fusion teams stick (12:19) 
• How to spot success, and why “failure” is a key ingredient (14:37) 
• What’s next for fusion teams in the age of AI? (19:42)