Future Commerce

By Phillip Jackson, Brian LangeSociety & Culture Business Entrepreneurship Philosophy Marketing

Future Commerce episodes

November 09, 2016 Virtual Reality for Commerce (with Saku Panditharatne)
Our VR pundit Saku Panditharatne joins us from early morning in the UK to talk about the state of VR in 2016 and what the near future could hold. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
for information about our collection and use of personal data for
advertising.
59 min
October 31, 2016 Artificial Intelligence for Retention (w/ Fang Cheng of Linc)
Fang Cheng and Jonathan Taylor tell us about how Linc is applying artificial intelligence to increase customer engagement after the sale. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
for information about our collection and use of personal data for
advertising.
52 min
October 24, 2016 Artificial Intelligence in Commerce (w/ Jonathan Epstein of Sentient Technologies)
Jonathan Epstein, CMO of Sentient Technologies, joins us to talk about the advancements in Artificial Intelligence and how assistive marketing and merchandising is just the very beginning of AI for Commerce. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
for information about our collection and use of personal data for
advertising.
1 hr
October 17, 2016 "Unbridled Witticisms"
Best practices for chat bots, Google goes AI-first, #MadeByGoogle event coverage, Alexa announcements, and more. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
for information about our collection and use of personal data for
advertising.
58 min
October 07, 2016Avoiding the Cringe (w/ Jason L. Baptiste)
We sit with Jason L Baptiste to talk about his new startup Morsel, the future of the sharing web, wearables, passive commerce and more.
Notes:
Jason's history and Morsel
How innovation in the food/bev industry is impacting commerce
Update from Jason on passive commerce
Voice and wearables: a new paradigm.
Snap Inc's new glasses
Channels for local discovery
Beacons
Conversational commerce: the state of bots
Hot companies
Jason's thoughts on social and consumer

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
51 min
September 26, 2016Transformational Retail (featuring Healey Cypher of Oak Labs)
Our guest Healey Cypher of Oak Labs phones into the show from his commute to tell us how he is transforming retail from the dressing room to the stock room with technology.
History of Oak Labs
The current state of retail
Applying digital principles to physical stores
Oak Labs' current, upcoming, and exclusively announced functionality
The next iterations of in-store interactions
App/phone vs. transforming space
Thoughts on personalization and respecting privacy
Balance of explicit and implicit tech
Restraint in tech

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
39 min
September 22, 2016The Dark Side
Maybe the future isn't so bright, after all? We dig into recent news and some listener feedback that has us wondering just how positive our future will be with mounting global political uncertainty.
In this episode we cover:
Our new Future Commerce Alexa Skill created by Phillip using new streaming feature in ASK
Amazon news
Shortened work week
Apple event and effect on commerce
Article on chatbots by Matt Swanson: http://venturebeat.com/2016/09/07/the-200-billion-chatbot-disruption-part-two/
Feedback from Joe: the Future Commerce Drinking Game
Feedback from Gil
Feedback from Piotr: the Upside Down
What about the negative effects of innovation in commerce?

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
1 hr 2 min
September 14, 2016Future of Retail (featuring Scott Emmons, Neiman Marcus iLab)
Scott Emmons, Head of Innovation Lab at Neiman Marcus, sits down with us to talk about the future of retail, augmented reality, magic mirrors, and why Conversational Commerce is just the beginning.
Ways that Neiman is addressing the connected shopper
Visual Commerce and Neiman’s Snap. Find. Shop. feature in their app
Neiman’s Memory Mirror and A/R
Body data
Pop up stores and showrooms
Location-based commerce
3D printing
Thoughts from Scott on conversational commerce
Advice on how to plan for the future

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
53 min
August 20, 2016Body Data
Phillip is making a FB Messenger Bot
Phillip is speaking at ZendCon 2016
PCI Compliance
Conversational Commerce
Body data
Could be next data point to go mainstream - see existing companies (there are more than this): http://www.sizestream.com/ https://www.bodylabs.com/ http://www.oaklabs.is/ http://memorymirror.com/ http://fits.me/ http://bodymetrics.com/
You’ll give companies access to this data all the time
Apparel
You’ll try on clothes in VR - see yourself and how you look in them
Eventually, most clothing will be on demand and therefore perfectly tailored - you won’t be trying on sizes, you’ll simply be seeing different designs/colors/sizes on yourself.
Could revolutionize clothing design
Cost, brand etc will be tied up with quality, speed, and other factors.
In fact there may just be local clothes printing stations: http://www.electroloom.com/
Gaming and virtual communities
You’ll play games as yourself
Health and fitness data will be updated in real time
You’ll improve your personal fitness to be more competitive in games
Many games will become incredibly physically competitive
Different body types will find different roles in each game
Imagine playing Madden with your squad. So sick.
Comprehensive body scans could eventually be covered by health insurance
Virtual health will get easier (benefits of virtual health have already been covered at length by many https://www.accenture.com/us-en/insight-virtual-health)
Insurance companies are already incentivizing good health habits (and this will go further with more tracking)
Scan could be much more in depth than at home tools
We will likely see more hardware and software available for providing real time updates to healthcare providers.
Some of these devices/software will double for providing updates to other channels (games etc, since some of these channels will only accept data from more “official” data collection methods)
Anomalies in data could trigger notifications and healthcare providers will be the ones requesting appointments (mostly virtual) instead of the other way around http://diatribe.org/google-secures-patent-glucose-sensing-contact-lens
Dating sites
Only dating sites that use verified body data will be considered
legit
Obviously, this will be in VR
Body data as become unique identifiers
We already use fingerprints for payments
Eye scans are in progress
Could be a series of other body data
We’ll have the ability to sell our body data
Verified achievements
http://www.technobuffalo.com/2016/04/15/super-mario-bros-world-record-heart-monitor/
Body data as a personal asset
Body data security
Check out your personal Google Maps profile!

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
1 hr 13 min
August 04, 2016 Acquisitions, Acquisitions Everywhere
Brian and Phillip talk about merger and acquisition activity in the digital commerce space and how it will affect the future of digital commerce. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
for information about our collection and use of personal data for
advertising.
1 hr 9 min

About Future Commerce

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Future Commerce is the culture magazine for Commerce. Hosts Phillip Jackson and Brian Lange help brand and digital marketing leaders see around the next corner by exploring the intersection of Culture and Commerce.