On this episode Ashley Courville joins Shane to talk about overcoming the challenges of the last 12 months. Ashely talks about being a mortgage mom, finding balance, finding your way back from a low point, and what actions she takes to keep her business at the level she needs. 

2:50 Intro to AR

5:33 12 month reflection

10:14 Finding your way back

14:41 Processes vs outcomes

22:50 Ashley’s ATMs

Takeaways:

Having a team is a great asset to your business but it is also a great asset when you need personal time. 

Not everything is going to go well in business and your personal life. You need to be able to pivot. 

When you go through hard times you need to have the right people in your circle who will cheer you on. 

The reality is that if you’re focused on the outcome, you are going to have a challenging time. 

Processes are what makes your business a business. 

You need to harness to the power of your CRM if you want to have a true 5 Diamond customer experience. 

Quotes:

“I chose to not double and triple my business during that busy season. Being with my kids and being a present mom was my number one thing.”

“I knew it was an absolute must for me to have a balanced life.”

“I thrive on brining a certain amount of energy into the room and my world. When you are struggling mentally it is hard to bring that.”

“Protecting your peace is your number one job.”

“We cannot control our environment but we can control our processes.”

Show Links:

Strategy Call: www.NLStrategyCall.com  

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