
Sign up to save your podcasts
Or
Two brothers turned a high school project into Stephens Landscaping Professionals, a $22 million business in New Hampshire’s Lakes Region. How did they scale while keeping their client relationships strong? In this episode, COO Mark Stephens shares how he and his team balance cutting-edge technology with high-touch service. From data-driven job costing to custom trucks and GPS-guided excavators, Mark explains how innovation fuels efficiency. He also reveals the structures and systems that ensure every client gets a personal connection, proving that growth does not have to come at the expense of relationships.
Join us as we discuss:
[6:14] Why 99% of business decisions should be data-driven
[10:44] How to attract talent through technology and innovation
[23:56] The toughest challenge: how to scale without losing your DNA
Check out these resources we mentioned during the podcast:
Aspire
Trimble
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
4.9
8181 ratings
Two brothers turned a high school project into Stephens Landscaping Professionals, a $22 million business in New Hampshire’s Lakes Region. How did they scale while keeping their client relationships strong? In this episode, COO Mark Stephens shares how he and his team balance cutting-edge technology with high-touch service. From data-driven job costing to custom trucks and GPS-guided excavators, Mark explains how innovation fuels efficiency. He also reveals the structures and systems that ensure every client gets a personal connection, proving that growth does not have to come at the expense of relationships.
Join us as we discuss:
[6:14] Why 99% of business decisions should be data-driven
[10:44] How to attract talent through technology and innovation
[23:56] The toughest challenge: how to scale without losing your DNA
Check out these resources we mentioned during the podcast:
Aspire
Trimble
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
3,914 Listeners
16,817 Listeners
406 Listeners
32,743 Listeners
570 Listeners
14,046 Listeners
4,389 Listeners
2,320 Listeners
743 Listeners
210 Listeners
152 Listeners
50 Listeners
499 Listeners
789 Listeners
5 Listeners