Grow Your Clinic

In this episode, we chat with Jacey Pryjma, clinic owner of the Australian Children's Chiropractic Centre in Newcastle, Australia. Jacey shares her journey of significant growth in her clinic over the past three years, despite facing personal challenges and raising a family. The discussion delves into the key decisions Jacey made to navigate the complexities of balancing business and family life. She emphasises the importance of being intentional with values when making decisions, which serves as a guiding principle in both her personal and professional life. Jacey also discusses the sacrifices she made, including her personal income, as an investment in the clinic's future. Tune in to hear practical insights and inspiration from Jacey's experiences in building a purposeful life and thriving clinic.

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• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

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In this episode, we dive into the importance of intentional clinic design with Meg and Neena from Articulate Design. The conversation focuses on how a well-curated clinic space can attract top-quality therapists, enhance team connections, and foster a positive workplace culture. We explore the direct correlation between clinic design and improved patient care experiences, emphasising the role of a thoughtfully designed environment in achieving business success. They share insights on what clinic owners should prioritise when investing in refurbishments or new clinic spaces to ensure these investments yield tangible results. Join us as we discuss the critical role of space in bringing your clinic vision to life and creating a purposeful, thriving practice.

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• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

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Transform your clinic's mentorship dynamics with insights from Peter Flynn, who navigates the complex world of mentorship transitions in clinical settings. Discover how to maintain the delicate balance between friend, colleague, and leader, fostering an environment where communication and feedback lead to growth and mutual respect. Uncover practical strategies for easing hierarchical tensions by aligning feedback methods with your team’s preferences. This episode promises to equip you with the tools for cultivating a positive mentoring culture that boosts team morale and performance.

We delve into the essential skills for effective mentorship, exploring why a stellar practitioner doesn't automatically equate to a great mentor. Supported by the Mental Mastery Program, Peter highlights the pitfalls of unsupported transitions and the critical need for continuous mentor development. Learn to ask insightful questions that reveal deeper issues and create structured mentoring frameworks to ensure accountability and growth. Performance metrics take centre stage as we connect them to client outcomes, enhancing the understanding of professional value and success.

Mentoring goes beyond individual growth; it has a profound impact on team retention and clinic attractiveness. By fostering a culture of qualitative feedback, clinics can better align their promises with actual support and create a sustainable growth path. Listen as Peter shares strategies that enhance team competency and minimise recruitment needs, creating a lasting culture that appeals to potential hires. Through thoughtful reflection and strategic questioning, you'll gain valuable insights to position your clinic for long-term success. Join us to explore these transformative approaches and find additional resources on our website and YouTube channel.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

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Unlock the secrets to successful clinic expansion with seasoned expert Tony Beecroft. Discover the strategic nuances of lease negotiations, financial planning, and building a resilient leadership team. Tony shares invaluable insights into navigating logistical hurdles, ensuring a smooth transition, and the critical clauses that could save your clinic thousands. Whether you're an aspiring clinic owner or looking to expand, Tony equips you with the knowledge to scale your operations effectively.

Explore the art of launching a new clinic with impactful marketing strategies. Learn how to maximise visibility, build strong referral networks, and strategically allocate your marketing budget. Dive into the power of Google Ads and the value of cultivating high-quality relationships with community referrers. Tony emphasises the importance of understanding and meeting the needs of these partners, fostering reciprocal relationships that lead to lasting referral pathways and mutual success.

Navigate the complexities of team management with strategies for nurturing and retaining talent. From time blocking to encourage efficient responsibility management, to fostering open communication and collaborative problem-solving, Tony's insights are a goldmine for clinic owners. Discover the role of mentorship, feedback loops, and accountability in creating a harmonious workplace environment. By blending practical advice with real-world experiences, this episode provides a roadmap for achieving business goals while supporting personal development.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Unlock the secrets of building a successful multidisciplinary clinic with our special guest, Josh Nelson from Thrive Health Co in Brisbane. Josh takes us through his journey of integrating a diverse team of health professionals, from chiropractors to child health specialists, all under one roof. Discover how he managed to foster collaboration and mutual respect among his team, overcoming tensions to prioritise patient outcomes and create a centralised client care experience.

Josh doesn't just stop at team integration; he shares insights on personal growth and effective team management, drawing inspiration from the book "Radical Candor" by Kim Scott. Learn about the innovative strategies he employs to maintain an accountable and supportive workplace, like moving discussions out of the office and replacing traditional performance reviews with engaging quarterly catch-ups. His approach highlights the importance of recognising individual differences and providing tailored support for both personal satisfaction and team success.

But it’s not all work and no play. Josh opens up about the delicate art of balancing work and family life, offering valuable advice for entrepreneurs navigating the same path. He reflects on maintaining structured work hours and effective communication, which allows him to pursue personal interests and foster a positive team culture. With insights on financial literacy and future aspirations, this episode is a treasure trove for business owners keen on achieving both personal and professional growth. Join us for a conversation that's as enlightening as it is empowering.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Can the right early decisions make or break your clinic's success? We sit down with Kate Hawkes from Clinic Mastery to unravel the questions that new clinic owners face, such as whether to onboard an admin or a practitioner first. Kate introduces a groundbreaking task categorisation system—black, blue, and red levels—to help prioritise tasks and optimise your time. Gain actionable insights into planning, budgeting, and managing a successful clinic right from the start.

Building a thriving clinic isn't just about the numbers; it's about people. Discover how to establish a robust support system and attract the right team members to foster your clinic's growth. We'll explore setting personal boundaries and making strategic investments in your hires. Kate offers practical advice on understanding client needs, defining your ideal candidate, and leveraging your network for recruitment. Plus, you'll learn the significance of structured mentoring and supervision sessions for new hires to ensure they thrive and contribute meaningfully to your clinic's success.

Financial management often poses significant challenges for new clinic owners. Learn how to build confidence in your financial decisions with tools like the breakeven forecasting tool and by optimising your relationship with your accountant. We'll also touch on balancing family and business, drawing from Stephen Covey’s "Seven Habits of Highly Effective People," to underscore the importance of planning and setting boundaries. Tune in to gain valuable strategies for sustainable clinic growth while maintaining a balanced life.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Can you imagine running a successful clinic without a budget? Many do, and today's guest, Shane Bennett, reveals the hidden pitfalls of this risky approach. Shane, who leads a multidisciplinary team at Beyond in Melbourne, shares his expert insights on why budgeting is crucial for maintaining cash flow and ensuring the long-term sustainability of healthcare clinics. Learn how strategic budgeting can turn even the busiest months into manageable milestones, making financial planning less daunting and more effective.

Join us as we break down the art of balancing ambition with realism in budget planning. From handling months with triple pay periods to using budget variance reports for tracking progress, this episode is packed with actionable advice. Discover how gamifying the budgeting process can make it less intimidating and more engaging, and hear Shane's practical tips for prioritizing projects and making informed decisions that drive clinic success.

Align your clinic’s mission with financial strategies and embrace the power of technology to boost patient outcomes. Shane discusses how fostering a forward-thinking culture and leveraging innovations can keep your clinic at the forefront of modern healthcare. Plus, learn the metrics that truly matter for measuring success—from net promoter scores to employee engagement indicators. This episode is your guide to mastering the financial, operational, and cultural facets of running a thriving healthcare clinic.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Ready to master your clinic's financials and internal processes? In our latest episode of Grow Your Clinic, clinic owner and Clinic Mastery consultant Brigid Linden joins us to share her journey from uncertainty to proficiency with essential metrics and dashboards. Brigid's story is a testament to the power of nurturing existing client relationships by focusing on key metrics like rebooking rates, cancellation rates, and patient visit averages. Learn how she overcame the initial challenges of financial management and how you can build your own confidence in managing clinic numbers.

Discover how to effectively discuss business metrics within your team and why involving business partners and leadership in regular financial conversations is crucial. We'll dive into the art of explaining the "why" behind tracking key metrics to practitioners who may be resistant, ensuring that everyone understands the intrinsic value these numbers bring to patient outcomes and team growth. By honing in on a few impactful metrics, Brigid shows us how to simplify the process and avoid the overwhelm of an entire dashboard.

Balancing parenthood and business ownership is no easy feat, but Brigid's insights on designing career progression pathways, consistent communication, and regular leadership meetings offer a roadmap to success. From navigating the baby toddler phase to embracing community support and creative prioritization, this episode is packed with strategies for managing work-life balance. Join us for a comprehensive guide on building a thriving clinic and maintaining motivation through the unique challenges of parenthood and business ownership.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Is the constant juggle of entrepreneurial ambition and clinic growth keeping you up at night? Join us as we sit down with Andrew Daubney, a seasoned Clinic Mastery consultant and successful clinic owner from Sydney, Australia. Andrew pulls back the curtain on the emotional roller coaster of scaling a clinic—from the stress of managing a growing team to moments of self-doubt, and the invaluable support systems that keep him grounded. Discover how gratitude and external support play pivotal roles in sustaining well-being amidst the chaos of expansion.

Get ready to rethink your approach to time management with practical strategies that make a real difference. Andrew and I dive into the art of balancing the drive to innovate with the need to appreciate your current achievements. Learn how effective time-blocking techniques and leaving white space in your schedule can transform your daily routine. We also discuss the dangers of constant comparison with peers and the importance of finding joy in the process, rather than fixating on external validation or financial success.

This episode is packed with actionable insights and strategies for sustainable growth. We cover the iterative process of time blocking, managing focus and energy, and making strategic decisions that align with your clinic’s core values and long-term vision. With Andrew’s candid sharing and our shared experiences, you’ll gain valuable wisdom on leveraging community support and building meaningful relationships for lasting success. Tune in to navigate your clinic’s growth journey with greater confidence and intention.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

What if you could transform your clinic from a hands-on practice to a successful business in just over two years? Join us on this episode of the Grow Your Clinic podcast as we chat with Sam Bardouh, who did just that. He went from working 60 clinical hours a week to becoming a full-time business owner, sharing his journey with us to offer invaluable insights on how you can do it too. Sam discusses his fears and challenges and how he managed to get clients and team members on board with these significant changes.

We also dive deep into effective recruitment strategies and the evolution of mentoring within a clinical setting. Sam sheds light on how recruiting practitioners who align with your company's values and providing structured mentorship can lead to better retention and professional growth. Discover how focus sheets and tailored recruitment strategies can enhance your team and ultimately improve patient care. Plus, learn the importance of a continuous recruitment budget and how it helps manage growth effectively.

Our conversation with Sam also covers the evolution of leadership and balancing professional responsibilities with personal life. He shares his experience of stepping back from direct patient care, leading to newfound efficiency and more time with loved ones during periods of rapid business expansion. We explore the significance of transparent leadership and fostering independence among team members, offering actionable insights for clinic owners looking to create a sustainable and scalable practice. Tune in for a comprehensive guide on transitioning from clinician to business owner, filled with practical advice and personal anecdotes.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!