How you manage your clinic's cash flow is very important. Not only does it help you increase your business revenue, it can also greatly affect your personal wealth and the impact that your business creates in your community.

In this episode, we talk about the CREATE Cash Flow Model for clinic owners and how it can help you be more in control of your finances and improve your cash position.

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

As business owners, we work tirelessly to achieve growth and serve our clients excellently, oftentimes at the expense of our own health and leisure time. But is this the best way for us to achieve clinic growth?

In this episode, Jack and Ben talk about a more sustainable way for clinics to grow and how rest and downtime can benefit your clinic more than you think.

They also share some tips on how to prepare for strategic meetings so that they can be more productive and meaningful.

SHOW NOTES

• [03:23]  What to prepare for a productive meeting
• [07:35]  Consider spacing out your strategic meetings
• [08:57]  What a typical meeting looks like
• [12:07]  How to grow a clinic sustainably
• [19:50]  What distinguishes great leaders

MENTIONS

• The ‘L’ Factor by Ian Jagelman (book)

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

We have a special treat for all our listeners this week!

If you want to know how to better handle tough conversations and how much your ROI can be when you invest in your team, we recommend you to check out the resources mentioned in this episode.

MENTIONED RESOURCES

• Tough Conversations Checklist
• Employee Turnover Calculator
• Jack’s email

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, we chat with Dr. Wayne Mahmoud, Osteopath and Acupuncturist, about his book Two Hands: The Gamechanger Guide for Manual Therapists. He also shares some of the biggest lessons he’s learned about business and manual therapy, and how clinicians can grow beyond their current role.

SHOW NOTES

• [03:18]  Rapid-fire questions: reading list, childhood aspirations, etc.
• [09:14]  Dr. Wayne’s journey to becoming an osteopath
• [13:46]  How Dr. Wayne got into Dry Needling, Acupuncture, and eventually offering CPD courses
• [19:13]  Advice for clinic owners who want to expand their horizons
• [21:47]  Let’s talk money and sales
• [27:07]  Safety is key for manual therapy
• [35:50]  About Dr. Wayne’s book, Two Hands: The Gamechanger Guide for Manual Therapists

QUOTES

“You have a business if it does not rely on you. So if you’re having to generate that money yourself… you have a job.”

MENTIONS

• SYSTEMology by David Jenyns (book)
• Two Hands: The Gamechanger Guide for Manual Therapists by Dr. Wayne Mahmoud (book)
• Two Hands Website
• Dr. Wayne’s Email
• Dr. Wayne’s Instagram
• Dr. Wayne’s LinkedIn

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, we talk about the different ways clinics and other businesses are innovating and creating remarkable client experiences through tech and how clinics are making their payment systems more seamless.

We also take a closer look at businesses such as Physio Fit and Patagonia and glean some wisdom on how they are able to differentiate themselves and find creative ways to improve their client experience.

SHOW NOTES

• [01:19]  Medipass being acquired by Tyro
• [02:59]  Clinics getting paid through crypto
• [03:25]  How to make the clinic experience more frictionless through tech
• [05:55]  Getting inspiration from other industries, looking at Patagonia
• [13:02]  How you can be more innovative

MENTIONS

• Medipass

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, we listen in to Jack and Ben’s conversation about their recent insights on discipline, personal development, getting into deep work, and the benefits of solo retreats.

SHOW NOTES

• [00:27]  Jack’s solo retreat and what it taught him about discipline, silence, and spirituality
• [08:53]  How to get into deep work (Jack’s version)
• [15:09]  Ben’s recent insights on creating flow
• [17:24]  How to show up when you’re not in flow

MENTIONS

• Invitation to a Journey: A Road Map for Spiritual Formation by M. Robert Mulholland Jr. (book)
• The Ruthless Elimination of Hurry by John Mark Comer (book)
• The Flywheel Effect by Jim Collins

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Growing your clinic can be mentally and emotionally taxing, especially if you're a new clinic owner who has no idea how to run a business. But with the right guidance, you'll be well on your way to running a thriving clinic and growing your team.

In this episode, Brogan Pearsall, Owner of Undefeeted Podiatry, talks about the challenges she went through as a new mom with a newly opened clinic, and how she managed to grow her team and clinic along the way. 

She also talks about how coaching has helped her grow in her role as a mentor and as a clinic owner.

SHOW NOTES

• [01:03]  How Undefeeted Podiatry started out
• [03:56]  The need to rebrand after experiencing clinic growth
• [05:41]  How coaching has helped Brogan overcome her struggles as a clinic owner and as a new mom
• [07:11]  Experiencing rapid growth
• [14:15]  Key lessons in people development and clinic growth
• [16:29]  Advice to clinic owners who want to get coaching
• [18:41]  Know more about Undefeeted Podiatry and connect with Brogan

MENTIONS

• Undefeeted Podiatry

CONNECT WITH BROGAN

• Email
• LinkedIn
• Instagram

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Four years in uni has prepared us well to take on a practitioner role. But once you transition to being a clinic owner, you may find yourself struggling with this new role and the new challenges that come with it.

This is where having a business coach comes in handy.

In this episode, we talk about business coaching, how to find the right coach, and how it can help you grow yourself, your impact, and your business.

MENTIONS

• Principles by Ray Dalio (book)

CONNECT

• Ben’s LinkedIn
• Jack’s LinkedIn

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

This week on the podcast, we have Barry Nguyen, Serial Tech Entrepreneur, Physio Practitioner, and Co-Founder of HealthAide, and he talks about how his passion for helping people has led him into the tech startup world.

Barry also gives practical advice to clinic owners who want to venture into tech entrepreneurship, how to manage risks and handle failures, and how their digital service company, HealthAide, can help clinic owners and clients alike.

SHOW NOTES

• [01:13]  Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by
• [08:08]  How to manage risks and handle failures as a startup Founder
• [10:50]  Practical advice for clinic owners who want to dabble in tech ventures
• [13:24]  Finding purpose between physio and tech
• [18:20]  Why Barry still practices physio
• [20:21]  Staying grounded
• [22:39]  Connect with Barry

MENTIONS

• Masters of Scale by Reid Hoffman (book)
• David Sinclair’s Anti-Aging Science
• CorePlus
• Cliniko

CONNECT

• Barry’s LinkedIn
• HealthAide
• Email

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Precise diagnoses and great results begin with accurate assessments. And with technologies such as the intuitive AxIT System, practitioners can now make better assessments based on measurable and objective data. 

In this episode, we explore the AxIT System with Andrew Lemon, Director of customer Experience at Strength By Numbers. 

We also talk about how tech can improve client experience and improve adherence rates.

SHOW NOTES

• [01:24]  Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by
• [04:42]  How Andrew stumbled upon the tech space
• [09:39]  What is the AxIT System?
• [13:48]  Lessons on innovation in the healthcare space
• [18:17]  How e-learning assists in the adoption of tech in the clinic
• [20:17]  How clinics can best integrate tech into their workflow
• [25:13]  How to make tech adoption easier for long-time practitioners and new grads
• [28:04]  Learn more about the AxIT System

MENTIONS

• Creating Competitive Advantage by Jaynie Smith (book)
• AxIT System

QUOTES

“The health profession, for a long time, has been a subjective one, and we’ve been a bit slow at progressing in that aspect.”

CONNECT

• Andrew’s LinkedIn
• Strength By Numbers (website)

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!