Chief Caregiver Officer, Kelly Hancock, on filling key roles when talent is scarce; fostering careers in increasingly stressful occupations; how to make skills-based hiring work; the benefits of diversity; and how AI is altering jobs and HR.

AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection, responsible AI, and upskilling.

Employers are wrestling with how to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company coordinating with its employees and its training partners?

How do you re-engineer the people function to support a post-Covid virtual organization? Shopify’s CHRO explains.

If schools aren't turning out job-ready grads, can employer-led partnerships reengineer the talent pipeline to meet the demand and provide opportunities for a diverse workforce? J.D. Hickey, president and CEO of Blue Cross Blue Shield of Tennessee, on his firm's collaboration with East Tennessee State University, the BlueSky Tennessee Institute, a work-based accelerated computer science bachelor's program based at the insurer's corporate campus.  

In its second iteration, the corporate scorecard draws on a wider range of worker outcomes to rank Fortune 500 employers on how well they boost career prospects. The index is a collaboration of the HBS Managing the Future of Work Project, the Burning Glass Institute, and the Schultz Family Foundation. Matt Sigelman, president of the Burning Glass Institute, and Rajiv Chandrasekaran, managing director of the Schultz Family Foundation, join host Bill Kerr.

Do we need new terms and frameworks to capture important data about fast-changing labor markets? As the volume of workforce data increases, so does the strategic value of market- and firm-level analysis.   

Sander van’t Noordende, CEO of HR services giant Randstad, on navigating the new normal of talent scarcity, an aging workforce, and AI.

Episode 200: The founder and CEO of UK-based unicorn Multiverse makes the case for the earn-and-learn model. Arguing that the college advantage is oversold and overpriced, Blair touts targeted training as a more practical alternative for workers and employers. Can Multiverse expand the practicum in the US?  

How do a culture of open debate and prioritizing work-life balance help the firm navigate change while advising others on how to do the same?