A year into the Biden administration, most of us can agree on one thing: The United States remains a deeply divided nation, with polarizing opinions on all sides. But what about the voices from the middle, the independents? Swing voters are arguably one of the most consequential groups for the midterm elections, so we wanted to hear from them about how they view President Biden’s first year and the current state of American democracy.

So this month the veteran G.O.P pollster Frank Luntz convened a focus group of 14 self-identified independents and moderates to get their perspectives. And there seems to be a striking theme: They’re exasperated. As Nick from Pennsylvania put it, “We’ve been promised a lot by past politicians, and it just seems that nothing ever changes.”

This week, Luntz debriefs Jane on the group’s findings — namely, that independents are very disappointed and don’t see much hope for either party. His takeaway? “Independents are simple rejecters. They reject both the left and the right. They reject the past president and the current president. And in some ways they’re actually even more negative because they don’t see a way out.”