This Week in Fintech's Podcast

Hey Fintech Friends ft Benjamin Fernandes (Nala Money)


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  • Intro to the show. 0:00

    • Welcome to one of the best news and fintech podcasts out there.

    • Fintechionary: mpesa, a mobile banking service that allows users to store and transfer money through their mobile phones.

    • News

    • Benjamin's background. 5:05

      • Benjamin Fernandez, founder and CEO of Nala, and how he got involved in the payments industry in the first place.

      • Why Africa is the most expensive region to transact in the world.

      • Building African payment routes.

      • The challenges of payments across the continent. 8:11

        • Going to Gambia

        • Payments across Africa are going to be built over the next five to 10 years, and there is massive opportunity and challenges.

        • The future of the African tech space over the next five to 10 years, and what the future of African tech will look like in the region.

        • How African countries will be able to trade with each other more often and more frequently and also make sure the cost of these trades is low.

        • Responsibility of the diaspora to help the continent. 13:23

          • The big question that everyone has been trying to ask themselves since independence is the question of what responsibility the diaspora has to Africa.

          • The burden of financial support for African families in the U.K. is a lot of weight, and the burden falls on fellow African citizens.

          • The two most popular reasons for sending money home are the health industry and the education industry.

          • How does the diaspora see the country? 18:48

            • The african cross-border trade volume has doubled in the last two years, and there is no other region in the world where that has happened.

            • There are many pull and push factors from this. For example, sometimes there was trade happening through cash on planes, and because of covid, a lot of those transactions have become digital.

            • The market size is significantly massive. Most people don't realise how big it truly is.

            • How to build trust into a digital product? 23:19

              • One of the things that has worked really well for Nala is transparency. They tell their customers every single thing they're building. They also do customer meetups.

              • Nine out of 10 customers after one year still use Nala because of the honesty they are honest.


                • ...more
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