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To better community and communication in Your HOA, you have to be your own HOA marketing team!
 
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
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Robert and Julie this week talk about 3 things that will set you apart from other HOA boards: be consistent, be competent, and have thorough communication with your HOA community! Believe it or not, the moment you are elected as an HOA board member, you become the primary marketing team for your community.. Learn some tips and guidance to make sure your community becomes as well informed as it can be!

Chapters from today's episode: Better Community and Communication in Your HOA

00:00 consistent, competent communication for your HOA
02:41 Listener Question - How to improve board communication and coordination?
09:13 If you serve on a HOA, you’re in marketing!
14:10 Put Yourself in the recipient Shoes
16:22 Getting consistent messages monthly to community members
19:01 Ad Break - OurFIPHO.com
19:45 Concise and brevity in your HOA communication
21:47 Homeowners that are a thorn in your association 
24:08 Who Runs Your HOA communication? 
26:26 The rewards of a good HOA 

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Today we have special guest and Georgia attorney George Nowack to talk about how you can handle frivolous HOA lawsuits and board disputes effectively.
 
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
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Facing frivolous HOA lawsuits can be daunting for board members and homeowners alike. This week’s podcast episode looks at essential insights and strategies from legal expert  Georgia attorney George Nowack. George talks about how to navigate these challenges successfully. Whether you're dealing with board disputes, unclear bylaws, or unjust legal actions, our comprehensive guide offers the advice you need. Learn about derivative actions, the importance of following HOA documents, and how to maintain a healthy board dynamic despite legal threats.

Contact George Nowack at: http://www.Nowackhoward.com
 
Chapters from today's episode: Dealing With Frivolous HOA Lawsuits

00:00 Dealing with frivolous legal actions in your HOA 
01:56 Listener problems with a Georgia HOA Board 
04:59 George Nowack answers the listener’s question 
06:00 Robert’s Rules special forward that’s overlooked
11:01 Derivative actions in nonprofit corporation
15:04 Board member duties and legal requirements.
21:40 Ad Break - Kevin Davis Insurance Services
22:10 Board Member Accountability & Internet Viciousness
31:27 HOA Board member challenges and solutions 

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Today we explore how state laws affect HOA management, from budget increases to securing homeowner approvals. Navigate your HOA's legal landscape with ease!
 
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Today Robert and Kevin have special guest attorney Melissa Garcia on to answer a question from a listener: How do you increase your HOA dues to reflect inflation but have bylaws preventing 5% increases without voting with homeowners. Learn how legislative changes and legal requirements like these impact budget increases, homeowner approvals, and overall community governance. This episode offers practical advice for HOA board members and homeowners on understanding and leveraging state laws to foster a thriving community.

Get in contact with Melissa Garcia: https://altitude.law/

Chapters from today's episode: When State Laws Make Leading An HOA Challenging

00:00 Getting people on board for your HOA budget for state laws
01:15 Intro from Robert Nordlund
02:22 HOA Question - Increasing your budget for inflation but bylaws require homeowner approval for anything over 5% 
03:27 Answer from Melissa Garcia about HOA financial bylaws and budget increases
06:28 Preparation, information, and education is key for homeowner buy-in!
11:53 Have your HOA Board over-communicate to homeowners
16:44 Ad - Community Financials 
17:21 Kevin & Robert responds to Melissa’s response about raising assessments
22:07 Avoid getting sued by making “informed decisions” 
25:44 Talk about the upsides - home value increases

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This week’s HOA Board Hero dealt with 60 crumbling concrete balconies and successfully navigated and managed an HOA special assessment!

❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

This episode, featuring expert insights from Roger Minch, sheds light on successful strategies for managing and overcoming the challenges of special assessments in homeowner associations. When Roger’s association was faced with over 60 crumbling concrete balconies and almost a million dollar special assessment, they navigated the waters calmly and cooly with positive results!

Chapters from today's episode: Special Assessment Success! 

00:00 What Makes HOA Special Assessments Successful
02:09 HOA Board Hero Introduction - Roger Minch
06:24 What led to Roger’s Building’s Special Assessment
09:18 Condo Balcony Repairs & The Special Assessment 
14:00 Ad Break - Association Reserves
14:33 How a Bad Thing can be a Good Thing 
17:12 How Roger’s Board Dealt With the Special Assessment With Owners
26:30 What Happened to the Home Values After the Assessment? 
29:01 Why a Reserve Study is So Important

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Today, Julie and Robert explore essential strategies to manage and overcome dysfunction in your HOA!

❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Dealing with a dysfunctional HOA can be challenging! In this episode, we explore practical strategies and insights to help HOA board members and residents navigate and resolve common issues within their communities. From understanding the root causes of dysfunction to implementing effective communication and management techniques, we hope there's something here for you to overcome your dysfunction in your HOA. 

Chapters from today's episode: Overcoming Dysfunction in Your HOA

00:00 Speak With One Voice Against HOA Dysfunction
02:31 - Addressing a Leaky Member Dispute 
04:39 Legal Advice from Adrian Adams
09:45 The Importance of Lawyers for Your HOA
13:00 Recognizing Signs of HOA Dysfunction
19:33 The Impact of Inaction in HOA Management
22:19 Ad Break - FIPHO Score 
22:50 HOA Dysfunction Through Being Proactive About the WRONG Things
27:13 What if You're the Minority Vote on a Board? 
31:14 Opinions on State Ombudsman 
33:40 Closing Thoughts on HOA Dysfunction

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Learn to detect and prevent HOA fraud with these key steps. Safeguard your association’s funds and inspire transparency among your community!

❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

In this episode, we break into the complexities of HOA fraud and prevention methods. Join experts Russell Munz and Robert Nordlund as they discuss the fine line between cost-saving and fraud, emphasizing transparency in reserve accounts. Learn about the common fraud methods within community associations, from forged checks to financial mismanagement by companies and vendors. Discover the key steps for HOA board members to establish checks and balances, including financial reporting, proper bidding processes, and regular audits. As a bonus, we’ll cover the importance of homeowner involvement in financial oversight.

Chapters from today's episode: Avoiding HOA Fraud

00:00 Intro to Avoiding HOA Fraud
02:38 How Much Money to Hold in Operating Account
04:38 Is Fraud a Real Concern for HOA Reserves?
07:06 How Fraud is Usually Done
12:22 Is Pretty Cash an Issue?
13:28 Can Zelle or Venmo Be Used?
15:42 “Innocent” Forms  of HOA Fraud 
17:25 What To Do As a Homeowner If You Suspect Fraud
18:50 Should Multiple People Have Access?
19:45 Spotting Fraud in Your HOA
23:15 Does a homeowner Have a Right to Ask for Reports?
27:02 Should Financial Info Be Sent Monthly?
28:36 Tips for Financial Management

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Are you up against a huge HOA claim? Learn these key strategies to help you handle large insurance claims and how to avoid them!
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Are you an HOA board member grappling with large insurance claims or potential lawsuits? In this episode, we’re getting into the complexities of handling significant insurance claims in HOAs, drawing lessons from a real-life case of a $1 million lawsuit. Kevin Davis shares his experiences and insights on noise pollution issues, legal disputes, and the importance of addressing reputational damages in community associations. Get practical advice on managing legal issues, maintaining civility in board meetings, and effective conflict resolution in your HOA. Plus, learn how to avoid common pitfalls that lead to costly mistakes.

Chapters from today's episode: Avoiding a $1M HOA Insurance Claim

00:00 Intro to preventing a big HOA insurance claim
02:40 Is Noise a Liability Problem?
05:00 A Real $1 Million Case
09:11 Traits of Reputational Damage
11:13 Old VS New HOA Board
12:15 The Insurance Provider Perspective
15:05 Suing as a 3rd Party VS Same Party
16:51 Defamation Vs Libel
17:32 Intentional & Willful Acts
18:21 What Insurances Will Do
20:51 What’s Happened to HOAs
22:17 The Solution
26:35 How Words Matter in the HOA Board
29:23 Behavior is The Culprit

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See how one HOA board member overcame division to enhance community and financial management.
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Witness the challenging journey of a dedicated, anonymous HOA board member as he navigates a divided HOA as the "odd one out'. With a budget of $500,000 for 125 units, John Doe's story unfolds the complexities of board dynamics and financial management. From his initial motivation to his analytical approach as treasurer, John has significantly improved transparency and financial handling within his association. Facing underfunded reserves and a top-down culture, he advocates for diversity, inclusivity, and open-mindedness. Learn from this board hero's experiences and advice to new members on persistence, contributing effectively, and making positive change no matter the circumstances.

Chapters from today's episode: Transforming a Divided HOA Board

00:00 Intro to being on the HOA Board
02:51 About This Board Hero
03:40 Why I Joined the Board
06:35 Changing the HOA at Large
09:30 The Best & Worst of Being on the HOA Board
11:10 Challenges of Being a Treasurer
16:06 The Culture of Your HOA Board
17:20 Your Board Needs Different Angles
18:29 How His Board is Improving
20:02 Animosity in the HOA Board
21:58 Ways This Board Can Improve
25:27 Advice for NEW Board Members
26:19 Advice for Odd Ones Out Board Members

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The Inspectors of Election

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Strong HOA leadership builds community and trust. Learn how to communicate effectively, resolve conflict, and utilize policies for successful leadership.
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Effective HOA leadership is crucial for thriving communities. This podcast episode dives deep into the essential soft skills every leader needs: communication, conflict resolution, and understanding how policies set the foundation for good governance. Discover how to listen to your community, answer tough questions with confidence, and lead with transparency and fairness. Learn how to utilize experts to build credibility and navigate difficult situations. By implementing strong policies and guidelines, boards can create a strong platform for decision-making and ensure consistency in applying the rules. This episode provides valuable insights and practical tips to help HOA leaders build trust, foster a sense of belonging, and ultimately, lead their communities towards a brighter future.

Chapters from today's episode: It All Depends on HOA Leadership

00:00 How to lead an HOA Community
02:21 Recording board meetings for a hearing-impaired resident
05:38 Trying to make everything “fair” while running an HOA
08:13 What does it look like when you grasp HOA Leadership
13:06 Adding a special touch to your HOA meetings
20:33 Allowing experts to help grow community 
23:44 Ad Break - Fipho Score
24:15 Leadership, policies, and credibility in community associations

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Discover the impact of Servant Leadership in your HOA Community with special guest Vishnu Sharma
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉  https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Join us in exploring the transformative power of Servant Leadership within an HOA Community . With our special guest Vishnu Sharma, we talk about how Servant Leadership can revolutionize your HOA management and community engagement. While touching upon essential financial management aspects, the primary focus is on the philosophy and application of servant leadership principles. Learn how to effectively guide your community, foster a collaborative environment, and build a stronger, more unified association. Understand the challenges of HOA management and discover innovative solutions and strategies that put community needs first.

Contact Vishnu at:
[email protected]

Chapters from today's episode: Being a Servant Leader for Your HOA Community

00:00 Accommodation in the HOA Industry
02:05 Introduction to Vishnu Sharma
06:24 Accounting & Finance for Community Associations
11:45 Being a “Servant Leader” 
15:11 Tips for HOA Board from Vishnu to help with a community’s monthly financials
19:50 Ad Break - Kevin Davis Insurance Services
20:23 Continuation of Tips for HOA Board from Vishnu to help with a community’s monthly financials
24:23 What future trends are coming soon to your HOA? 

Podcast Links:
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Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to [email protected]

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Julie Adamen

Kevin Davis, CIRMS

Robert Nordlund, PE

Support Our Sponsors

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Association Reserves

Community Financials

Kevin Davis Insurance Services

Stokelight Video & Marketing

The Inspectors of Election