
Sign up to save your podcasts
Or


In this episode of the STR Investing Podcast, co-host Mark Lumpkin sits down with Tyann Marcink - Hammond, owner of Tyann Hospitality and one of the newest VRMA board members, to talk about what actually drives five star stays: hospitality.
Tyann shares why communication is the foundation of every great guest experience, how small moments can shape an entire stay, and why hosts who ignore hospitality are leaving money and reviews on the table. They also recap the Poconos STR conference, discuss Tyann's new book Hospitable Host: The STR Sisterhood Edition, and dig into what she is helping lead inside VRMA.
They also cover:
This episode is a reminder that short-term rentals are not just a real estate business. They are a hospitality business first.
__
Episode Sponsored By:
STR Search
STR Search is the industry leading property finder service. They've helped investors acquire over 215 profitable STRs across the US. If you'd like the data professionals to help you find your next STR, reach out to STRsearch.com
By Taylor Jones & Mark Lumpkin4
1212 ratings
In this episode of the STR Investing Podcast, co-host Mark Lumpkin sits down with Tyann Marcink - Hammond, owner of Tyann Hospitality and one of the newest VRMA board members, to talk about what actually drives five star stays: hospitality.
Tyann shares why communication is the foundation of every great guest experience, how small moments can shape an entire stay, and why hosts who ignore hospitality are leaving money and reviews on the table. They also recap the Poconos STR conference, discuss Tyann's new book Hospitable Host: The STR Sisterhood Edition, and dig into what she is helping lead inside VRMA.
They also cover:
This episode is a reminder that short-term rentals are not just a real estate business. They are a hospitality business first.
__
Episode Sponsored By:
STR Search
STR Search is the industry leading property finder service. They've helped investors acquire over 215 profitable STRs across the US. If you'd like the data professionals to help you find your next STR, reach out to STRsearch.com

16,749 Listeners

180 Listeners

426 Listeners

56,944 Listeners

4,471 Listeners

43 Listeners

144 Listeners

10,254 Listeners

8 Listeners

453 Listeners

251 Listeners

27 Listeners

292 Listeners

60 Listeners

10 Listeners