Today on the Sales Success Stories Podcast I've got a real treat for you before our next new interview episode next week. I've got the audio for you from the third best-rated presentation from last year's Sales Success Summit and having just listened back to this myself, I can't believe that there were two presentations that we thought were even better than this. Let me just say before we get into this that Brian gets really raw here, there are some situations and language that are probably not appropriate if you've got some young ears around, so with that little disclaimer, here's Brian Hicks: