Customers may see AI when they order from their favorite restaurant on an app or in the drive-thru, but the technology’s biggest impact may be behind the scenes.

This week’s episode of the Restaurant Business podcast A Deeper Dive continues our examination of the impact AI is having on the restaurant industry. This week’s episode looks at the technology’s impact in the back of the house. 

Senior Technology Editor Joe Guszkowski looks at the invisible ways that AI is in use in restaurants, including managing inventory and labor, forecasting sales and predicting kitchen needs. 

We speak with Dan Anfinson, COO of First Watch franchisee Mac Haik Restaurant Group. We also speak with Matt Wampler, cofounder of AI company ClearCOGs, Bruce Harris of Torchy’s Tacos and Khara Mangiduyos of the single-unit Kalei’s Kitchenette in San Diego.

We’re looking at AI in the back of the house so please check it out.