Alex Back is a serial eCommerce entrepreneur. His latest venture, Couch is an online platform for matching customers with their perfect couches.

In this podcast, Trevor from Vendlab talks to Alex about how he has been using AI to launch his new venture. He shares tips for how other entrepreneurs can leverage AI to save time and grow sales.

Here are some of the things we talked about:

• What is AI?
• What is the difference between AI and machine learning?
• What AI help with in the eCommerce space?
• Can you give me some examples of AI helping retailers?
• How have you used AI to help build your business?
• Is AI going to put lots of people out of jobs?
• Is AI going to benefit smaller or larger retailers more?
• If AI is turning content into a commodity, how can retailersdifferentiate themselves?
•  How is it best to combine human and AI capabilities?
• What are the limits to AI – what is it not good at? 
• What has inspired you recently?

Vendlab is an ecommerce agency specialising in launching multi-channel direct-to-consumer businesses.