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This week, I’m talking with Anthony Lambatos, owner of Footers Catering and founder of MIBE (Make It Better Every Day), a leadership and culture organization helping people build heart-led, people-first businesses.

Anthony and his wife April have quadrupled their company’s revenue, achieved 50% higher employee retention than the industry average, and earned Best Places to Work honors eight years in a row. But the real story is how they did it, through heart leadership.

We unpack what heart-led leadership really looks like, why vulnerability and communication are the most powerful leadership tools, and how this philosophy applies whether you’re a CEO, a small business owner, or a team of one.

What You’ll Learn

[03:57] How Anthony went from family business to people-first CEO
 [05:45] The secret behind Footers Catering’s long-term success and retention
 [07:10] What heart leadership really means and why it matters now
 [10:00] Why everyone is a leader, no matter your title or team size
[13:44] How emotional intelligence builds stronger businesses and cultures
[16:29] The link between leadership, authenticity, and social media presence
[20:45] The four convictions of heart leadership: Lead, Love, Mibe, and Vibe
[24:35] How communication can transform culture and client relationships
[27:58] Why small, 1% improvements lead to exponential growth
[30:23] How to protect your culture and surround yourself with the right people
[35:00] What to expect from the 2025 MIBE Summit for hospitality leaders

This Week’s Challenge

This week, I challenge you to reflect on how you’re showing up as a leader in your business. Ask yourself: Am I leading with heart? Am I communicating clearly? Am I making small, consistent improvements every day?

Then share one way you’re committing to lead with more authenticity this week and tag me @elizabethmarberry, I’d love to celebrate it with you.

Links + Resources Mentioned

• Join the MIBE Summit: themibe.com/summit
• Follow MIBE on Instagram
• Connect with Anthony on LinkedIn: Anthony Lambatos 

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