Sign up to save your podcasts
Or
Share How not to lose momentum when things get real / Lisa Salamone / #circle
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
How not to lose momentum when things get real / Lisa Salamone / #circle
As service designers, we often face the challenge of sustaining momentum for change after the initial excitement of a project.
It's easy to get caught up in the research and ideation phase, but true success only comes from making a tangible impact on our customers. If you've ever struggled with getting your insights to stick, you're not alone.
Recently, Lisa Salamone hosted a session in our Circle alliance where members shared their experiences on sustaining momentum. We discussed practical tips on how to increase the chances that people follow through on your work.
By applying these tips and strategies, we can ensure service design doesn't become mere "corporate entertainment" and makes a real difference.
So I invited Lisa for a chat on the Show to share the key takeaways from that session with you.
One thing that stuck with me from this conversation was the importance of how you start a project. Going slow to go fast is crucial.
Enjoy the episode, and keep making a positive impact :)
- Marc
--- [ 1. GUIDE ] ---
00:00 Welcome
03:00 Who is Lisa
04:15 What's in store
05:30 How do you recognize this
08:00 What can you gain
09:15 The challenge
12:30 How did we get here
14:30 Is it our job
17:00 Setting up for success
19:45 Understanding the problem space
23:00 What is the Circle
25:00 Finding advocates
32:15 The beginners mind
34:30 Reusing existing knowledge
37:30 Lesson learned
40:30 Closing thoughts
--- [ 2. LINKS ] ---
--- [ 3. CIRCLE ] ---
Join our private community for in-house service design professionals.
https://www.servicedesignshow.com/circle
View all episodes
By Service Design Show
4.6
1111 ratings
As service designers, we often face the challenge of sustaining momentum for change after the initial excitement of a project.
It's easy to get caught up in the research and ideation phase, but true success only comes from making a tangible impact on our customers. If you've ever struggled with getting your insights to stick, you're not alone.
Recently, Lisa Salamone hosted a session in our Circle alliance where members shared their experiences on sustaining momentum. We discussed practical tips on how to increase the chances that people follow through on your work.
By applying these tips and strategies, we can ensure service design doesn't become mere "corporate entertainment" and makes a real difference.
So I invited Lisa for a chat on the Show to share the key takeaways from that session with you.
One thing that stuck with me from this conversation was the importance of how you start a project. Going slow to go fast is crucial.
Enjoy the episode, and keep making a positive impact :)
- Marc
--- [ 1. GUIDE ] ---
00:00 Welcome
03:00 Who is Lisa
04:15 What's in store
05:30 How do you recognize this
08:00 What can you gain
09:15 The challenge
12:30 How did we get here
14:30 Is it our job
17:00 Setting up for success
19:45 Understanding the problem space
23:00 What is the Circle
25:00 Finding advocates
32:15 The beginners mind
34:30 Reusing existing knowledge
37:30 Lesson learned
40:30 Closing thoughts
--- [ 2. LINKS ] ---
--- [ 3. CIRCLE ] ---
Join our private community for in-house service design professionals.
https://www.servicedesignshow.com/circle
More shows like Service Design Show
View all
HBR IdeaCast
1,828 Listeners
UI Breakfast: UI/UX Design and Product Strategy
137 Listeners
10% Happier with Dan Harris
12,515 Listeners
Uutisraportti podcast
10 Listeners
Creative Confidence Podcast
124 Listeners
The Human Centered Design Podcast | Service Design & UX
15 Listeners
Design Better
322 Listeners
The Diary Of A CEO with Steven Bartlett
6,980 Listeners
Feel Better, Live More with Dr Rangan Chatterjee
4,030 Listeners
The Happiness Lab with Dr. Laurie Santos
14,387 Listeners
Think Fast Talk Smart: Communication Techniques
795 Listeners
Hard Fork
5,426 Listeners
Huberman Lab
28,264 Listeners
Product Thinking
144 Listeners
HBR On Leadership
153 Listeners