Business planning & Coaching: https://tentenths.co/GPS

In real estate, trust is everything—and when it breaks down, your deals, referrals, and reputation are all at risk.

In this episode of Life at Ten Tenths, Garrett Frey and Matt Bonelli share exactly how to rebuild trust, repair strained relationships, and turn tough conversations into long-term client loyalty.

We get into:

✅ Why avoiding difficult conversations destroys client relationships

✅ A simple script for acknowledging lost trust (without sounding defensive)

✅ How to spot early warning signs before trust completely breaks down

✅ Real examples from coaching top-producing agents

✅ The power of customer service calls to prevent small issues from becoming big problems

Whether you’re a real estate agent, team leader, or business professional, this episode will help you master the conversations that save deals and protect your referral pipeline.