In this episode of Elite Broker, Annie Kane chats with broker and owner of Sydney-based brokerage PFS Financial Services, Daniel O'Brien, to find out why he made the move from banking to broking and how he went from 'failing miserably' to writing more than 360 mortgages a year. Recognised as Best Residential Broker 2017 at the Better Business Awards (NSW) and is a finalist in two categories of the Better Business Awards this 2018, the broker also shares his thoughts on the royal commission, the productivity commission and the current regulatory environment. Tune in to find out: - How he built his brokerage - How he identified the right time for bringing in support staff - His key tips for brokers starting out And plenty more!