496: Goldman Sachs Co CIO George Lee and Yum! Brands Chief Digital and Technology Officer Clay Johnson discuss

Goldman Sachs’ strategic decisions around technology, including how it is building new businesses that are adjacent to its historical core businesses

* How Goldman is building the digital consumer bank of the future, and the transaction banking business it is building

Clay’s view on the importance of having a fail-fast model, especially in the days of COVID

The pivot Yum! Brands has made since COVID

Clay and George’s view on the customer experience, including how 

Customers have come to expect the Amazon experience everywhere 

The importance of the business product and the tech product working together to create a seamless journey for the customer

How the lines between the business and IT are eroding, including how 

Agile and DevOps are beginning to move into the business

Why the people capable of leading businesses are oftentimes engineers

Among a variety of other topics.

This episode was recorded live at the 2020 Metis Strategy Digital Symposium.

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This episode is sponsored by Zoho and Sykes