IT Visionaries

How the Magic Pocket Task Force Changed Dropbox


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More than likely you have uttered the phrase, “Yeah, I’ll just Dropbox that to you.” The turn of phrase has become so popular thanks to the capabilities Dropbox has offered to the masses. People around the world can share and store documents, pictures and information simply by dragging a file into a folder. But how does that file get stored, and how do those precious items live in a space that seems almost endless? Andrew Fong is the Vice President of Infrastructure at Dropbox, and on this episode of IT Visionaries, Andrew dives into the nitty-gritty of how he helps keep those mementos accessible anywhere. Plus he describes how a small task force formed in 2013 shaped the future of Dropbox forever and the importance of scale.

Key Takeaways

  • Keep Your Data Close and Your Servers Closer: By building its own data servers, Dropbox was able to eliminate its reliance on third-party servers like AWS. When you control your servers, you’re able to manage the amount of data you intake and, in return, how you use that data. 
  • Core Strength: Think about the items that are core to the foundation of your business and then invest in those things. For Dropbox, one of those core functions is the need for its system to be reliable and durable. If you don’t understand what the core principles of your business are you can’t invest in the right things
  • Time to Reload: Once a project is up and running, you need to make sure your team remains invested and energized. Don’t wait too long to switch things up. If team members are excited about other opportunities, give them those chances.

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

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Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

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This episode was produced by the team at Mission.org and brought to you by Brightspot.

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