In the latest episode of Elite Broker, Annie Kane and James Mitchell are joined by Cube Central broker and BDM Scott Beattie to chat about the radical steps he takes to ensure client satisfaction, why he took an 18-month career break and what he believes are the keys to success. The Queensland-based broker at the award-winning independent brokerage in Logan City took home our Editor's Choice award for his exceptional dedication to his clients at the Better Business Awards Queensland last year. Find out why Scott offers clients a rewrite of their loan and a refund on the upfront commission if they aren't happy with their loan, and how he has been growing his business. You will also hear about: - How he became a broker - His thoughts on the scrutiny of the sector - His advice to anyone starting out