While times are tough for many businesses right now, others are experiencing even more demand than usual. One such business is Time Home Loans, whose founder, Ruan Burger, attributes to building good relationships.

Ruan returns to Elite Broker to share how his brokerage has developed over the past year, what processes he has put in place to adapt to the current climate, and how his referral partnerships work. Ruan also reveals:

- Why it's critical to look after your staff - How his aggregator has provided support - His top tips for new brokers entering the industry