As the recipient of Best Customer Service (Individual) award at the Better Business Awards in Victoria this year, Belinda Gibson places the utmost importance on providing exceptional client experiences.

In this episode of Elite Broker, Belinda talks to host Annie Kane about her female-only brokerage Thomas Magdalene Finance Group, why she expanded from commercial into residential broking, and how she manages her time effectively.

Belinda also discusses:

- Workload division within her business - Social media as a means for networking with other female lenders - TM Finance Group's adaptation to digital technology

And plenty more!