Despite having only been broking for three years, Newcastle-based broker Amy Small has been making waves in the broking industry, settling more than 15 loans a month and delighting her customers.

The all-singing, all-dancing broker and keen scrapbooker joins host Annie Kane to discuss how she's been running the Newcastle arm of Professional Lending Solutions, her experiences of outsourcing and why she's taken the time to learn the ins and outs of Facebook marketing.

In this episode of Elite Broker, we catch up with newcomer Amy Small to find out how hard work and enthusiasm goes a long way to success and how she manages a growing loan book.

Amy also reveals:

- The system she uses to write loans

- How she builds her personal brand

- The outsourcing model she uses