Geronimo Unfiltered

How to Bring a Member BACK from the Brink of Cancellation

Listen Later

Are you ready to enrich more lives, increase your member base, reduce your cancels and increase the lifetime value of each member?


It’s time to curate the community at your gym because news flash, just because you own a gym… doesn't mean you have a community. You just have members.


In today’s episode, we’re talking about how to differentiate your GYM from the one across the road. We’re breaking down the 5 types of members you have in your studio right now, how to identify them and how to get them MORE involved in your studio. And of course, we have a storytime about when we had to kick members OUT of the studio and cancel their memberships.


You’ll hear: 

  • The group of members in your gym that are at the HIGHEST risk of cancelling without warning (these NEED to be on your radar asap)
  • How to kick members out of your studio without creating a fuss
  • Why cancelling someone’s membership can SAVE you from the annoying as f*ck members who will try to get a refund out of you
  • The text messages we sent to members to guarantee they would be back

    • … and a whole lot more 


    WANT MORE:

    • To say thank you for listening to the pod we’d like to gift you a FREE session to brainstorm a 3 Step Action Plan for your gym or fitness studio so you know EXACTLY what step you need to take to grow. Book in yours here
    • Want to follow along behind the scenes? Check out @thegeronimoacademy and @hey.doza
      • ...more
      View all episodesView all episodes
      Download on the App Store
      Geronimo UnfilteredBy TBC Studios
      • 5
      • 5
      • 5
      • 5
      • 5

      5

      2 ratings

      More shows like Geronimo Unfiltered

      View all
      The ATP Project by ATP Science

      The ATP Project

      120 Listeners

      The Mentor with Mark Bouris by Mentored.com.au

      The Mentor with Mark Bouris

      54 Listeners

      The Game with Alex Hormozi by Alex Hormozi

      The Game with Alex Hormozi

      4,384 Listeners

      The Diary Of A CEO with Steven Bartlett by DOAC

      The Diary Of A CEO with Steven Bartlett

      7,315 Listeners

      Biz by Mamamia Podcasts

      Biz

      19 Listeners

      On Purpose with Jay Shetty by iHeartPodcasts

      On Purpose with Jay Shetty

      26,953 Listeners

      The Rise & Conquer Podcast by Georgie Stevenson

      The Rise & Conquer Podcast

      426 Listeners

      Life Uncut by Brittany Hockley and Laura Byrne

      Life Uncut

      278 Listeners

      Happy Hour with Lucy & Nikki by Lucy & Nikki

      Happy Hour with Lucy & Nikki

      145 Listeners

      Do You F*cking Mind? by Alexis Fernandez-Preiksa

      Do You F*cking Mind?

      842 Listeners

      Huberman Lab by Scicomm Media

      Huberman Lab

      28,598 Listeners

      Straight Talk with Mark Bouris by Mentored.com.au

      Straight Talk with Mark Bouris

      148 Listeners

      The Mel Robbins Podcast by Mel Robbins

      The Mel Robbins Podcast

      19,532 Listeners

      Build with Leila Hormozi by Leila Hormozi

      Build with Leila Hormozi

      894 Listeners