Laura Tolhoek is a Certified Human Resource Leader (CHRL) through the Human Resources Professional Association (HRPA), with over 15 years of experience in using sound HR practices with a pragmatic approach to improve business performance. As the proprietor of Essential HR Canada, she and her team work with clients, including major players in the restaurant, foodservice and retail world, in sorting through details and providing solutions.

In this episode, we talked about recruitment, employee development, employee retention...