Send us a text

Brittany Trefort, Department Head at Orana Property Management in Western Australia, is our guest on today's episode of PM Collective. She brings to the Orana Property Group over ten years of experience in property management. Her enthusiasm lies in building, implementing, and evolving systems and procedures, in addition to the daily responsibilities of her position. She is a devoted and highly sought-after industry leader who takes delight in providing her landlords and tenants with superior customer service. Within the context of our discussion today, Brittany discusses paperless offices and the processes that take place within them. 

[00:54] Background - Brittany shares her upbringing and career advancement to date. In addition, she explains why she has become increasingly interested in franchises. 

[05:10] High-Risk Management – Brittany talks about high-risk management by relating some of her personal experiences. 

[10:34] Reasons – Brittany outlines why she believes a paperless office is necessary. She further elaborates on how she supervises contractors who provide paper invoices. Additionally, she discusses if she utilizes paper for anything in her office. 

[19:10] Trello – We examine the usefulness of Trello for handling property management tasks and other applications and platforms. 

[32:51] First Step – Brittany describes the first recommendation she would make to someone who desires to be paperless.

Resources:

Connect with Brittany:

LinkedIn: linkedin.com/in/brittany-trefort-110230220/?trk=people-guest_people_search-card&originalSubdomain=au

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

Visit their Support the show