Are you looking at the ages on the intake forms when patients contact you to determine how best to reach out to them?

If not, you are leaving a lot of cases on the table.

If you are treating all generations the same way, you are making a BIG mistake.

There is a huge difference in how baby boomers, millennials, and Gen X process technology and information, which feeds into how they want to be contacted. 

Some might even prefer a virtual exam.

Tune in to learn how to improve your case acceptance rate by customizing how you engage the different generations.

Key Takeaways

• Case acceptance rates for younger generations (00:40)
• How the different generations process info (01:37)
• How to tailor based upon age (02:59)
• Things that drive millennial spending habits (03:49)

Additional Resources

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