How to Know Whether Your Business Has a People Problem or a Process Problem

Interior designers, home stagers, and organizers, if you’re overwhelmed with work in your business — client work or internal work — you might not need to hire another person. Perhaps you just need better processes and some automation. Perhaps you’re spending too much time doing things that don’t even need to be done. (At all. By anyone.)Or, it’s also possible that the tasks you’re doing really do need to be done, but would be better done by someone else so that you can stay in your zone of genius, doing what only you can do.Yet another possibility is that your current team dynamic isn’t working. Perhaps your design assistant isn’t as capable as he or she needs to be. Maybe you spend too much time babysitting your assistant instead of delegating to them.Maybe you would love to hire another person (or your first person) but you aren’t sure which position to hire first, how much to pay them, where to find them, or how to train them. Meanwhile, you run around like a headless chicken in your business, trying to wear all the hats and be all things to all people…and it’s slowly killing you. Wouldn’t you love to know where to find the next person your business needs in order to grow? And wouldn’t you be even more relieved to know that your hiring needs could be satisfied just by adopting better systems and processes? If you are concerned that a lack of processes or people is holding back your business from the success you know it can achieve, you won’t want to miss this episode. I’m talking with Jessica Harling of Behind the Design about all things people and processes.