Good. Better. Broker.

How to Make Your Borrowers Remember You | Episode 35


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The following guest sits down with host Justin White:

•   Rich Hunt – President, AGI Family of Companies


Cultivating Real Relationships With Borrowers and Real Estate Agents Brings Business Back to You

Relationships are the lifeblood of repeat business and in a transactional business like mortgages, it can be easy to lose sight of how to build them. How can mortgage brokers make borrowers remember them for their next home loan? Listen to Episode #35 of Good. Better. Broker. as we talk with a Scotsman Guide Top Originator who built his business by picking up the phone and showing a genuine interest in his clients and referral partners.

In this episode of the Good. Better. Broker. podcast, you’ll learn how to build sustainable relationships that lead to sustainable business.


In this episode, we discuss ...

•   1:49 – How Rich has maintained relationships with his clients
•   2:51 – Why Rich dedicates an hour a day to calling clients
•   4:34 – Rich explains his company’s mantra and how that plays into his relationships
•   5:47 – The importance of treating every phone call like it’s the only one
•   8:18 – Why every phone call should be viewed as an opportunity
•   9:27 – The first question Rich asks a client
•   11:17 – Rich explains how simply answering the phone leads to deals
•   12:01 – How Rich maintains relationships with real estate agents as his company grows
•   15:17 – Why staying in front of clients in a personal way leads to business
•   16:28 – How expanding your sphere of influence brings repeat business


Resources Mentioned in This Episode:

Brand 360


Show Contributor:

Rich Hunt
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Justin White is UWM’s in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.

Connect with Justin on LinkedIn, Instagram or Twitter


Connect with UWM on Social Media:

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•   Twitter
•   YouTube

Head to uwm.com to see the latest news and updates.

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