In the fast-paced world of healthcare, patient referrals are a lifeline. But what happens when your clinic experiences an unexpected surge in referrals? What strategies do you use to match therapist and patient personalities for better therapy experiences?

Join us for another enticing and educational special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Tony Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

We will touch on such topics as:

• How the clinic's capacity and specialization were tested by unexpected referral surge
• The importance of honesty and referrals to other clinics better suited to specific treatments.
• how physical therapy can be viewed as a grudge purchase.
• Comparison between patients who pay out of pocket and those covered by insurance or Medicare, and how it affects their perception and satisfaction.
• The importance of customizing therapy based on patient needs and existing support systems.
• The impact of personality types on therapy outcomes and clinic operations.
• The case study behind the Prasco Park

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