We’ve all heard the term digital transformation. But do any of us really know what it means? According to Tony Saldanha, the President of Transformant, most people within the IT universe don’t, and the confusion is causing a major issue for companies looking to embark on the process. Tony joined IT Visionaries to help bring clarity to the situation. He also discusses his book, Why Digital Transformations Fail, and the five-step process your company should follow when it embarks on its digital transformation odyssey.

Key Takeaways:

 

• Digital transformations fail due to lack of discipline and language 

• 70% of Digital Transformations fail because the term is nebulous leadership does not have a clear definition of the term

• Digital transformation cannot be delegated to the lower levels, it must be handled by the leadership team

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

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