Your Time, Your Way

How To Say "No" Without Upsetting People.


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This week’ it’s all about saying “no” to new opportunities and interrupting colleagues.
 
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Script
Episode 118
Hello and welcome to episode 118 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
One of the hardest things for me is to say “no” to new opportunities. There’s a little voice inside me that says this could be the one that will take me to the next level or if I say no to this, this person will be very disappointed and upset. Then I end up resenting that person for putting me in this situation in the first place. 
While we may have developed a fantastic productivity system, being unable to say “no” can put a drag on anyone’s ability to get the important things done. 
Now, before we get to this week’s question and answer, I'd like to let you know I have been hard at work developing a brand new course. This course, How to Build your own Daily Workflow is a result of all the things I have learned from my coaching practice about where people struggle with getting their work done and how to build a structure into your life so you stay on top of everything going on in your life. 
The course will show you how to develop your own daily workflow so you stay focused on what you have decided is important while at the same time managing your regular routine work. 
So if you are looking for a way to stay on top of everything coming your way as well as have the time to develop your goals and side projects have a look at the course. This is one course that will help to reduce your stress and overwhelm by giving you a solid structure to your day. You will be able to find the details for the course in the show notes. 
Okay, it’s time for me now to hand you over to the mystery podcast voice for this week’s question. 
This week’s question comes from Joshua. Joshua asks, hi Carl, I am having real problems turning down my colleagues’ requests. They are always interrupting me and asking me to help them but I have my own work to do. I don't want to upset them or cause any problems in the office. Do you have any strategies for dealing with these kinds of interruptions? 
Great question, Joshua. Thank you for sending it in. I know you are not alone with this difficulty. As human beings, we are hard-wired not to disappoint. So we find it difficult
To say no to requests. This is why I have always envied people who have those gatekeepers—assistants employed to say “no” for you—I’ve seen those tv shows where the hero shouts “cancel my appointments this afternoon!” Or “Clear my diary for the rest of the week!—oh how easy that sounds. Not having to deal with people’s disappointment. Not having to tell someone you cannot make your commitment etc. 
But for most of us, we don't have the luxury of having an assistant to say “no” for us. For the rest of us, we have to say “no” ourselves. So how can we do that without feeling guilty? 
One thing you can do is set up some boundaries. What is important to you? If, for example having dinner with your family every evening is important to you, then create a boundary around that time. Make it non-negotiable. If, say, you tell people that between 6:30pm and 8pm you always have dinner with your family and you make that non-negotiable, pretty soon the people you come into contact with regularly will learn your habits and will not interrupt you. 
Part of making saying no easier is being consistent. An example for me is Friday afternoons. Friday afternoons is when I record my YouTube videos and so between 1pm and 4pm on a Friday is non-negotiable. I occasionally have a language student ask to rearrange their class f
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Your Time, Your WayBy Carl Pullein

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