In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chloe Glynn, a sales genius in commercial and industrial HVAC maintenance at Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company). In Part 02, they discuss how Chloe builds trust by avoiding one-size-fits-all maintenance plans, doing her own equipment walkthroughs, and being honest when she doesn’t know something. Chloe also shares how personal branding, especially on LinkedIn, helps her grow in her role and connect with clients. She gives advice for newcomers in sales and talks about her passion for advocating for the trades and inspiring the next generation.

Chloe Glynn shares how she earns respect in HVAC by doing full walkthroughs, skipping cookie-cutter plans, and making custom offers. She talks about facing bias but staying confident, learning on the job, and being honest when unsure. Chloe also explains how building a strong personal brand on LinkedIn helps her connect with clients and grow fast in her role.

Throughout this episode, Chloe shares how doing site visits, learning on the job, and skipping basic plans help her stand out in HVAC. She talks about earning trust by climbing roofs, checking equipment herself, and always being honest. Chloe also shows how using LinkedIn builds her brand and opens more doors in the trade.

Expect to Learn:

• How Chloe builds trust with real walkthroughs, not paper quotes.

• Why skipping cookie-cutter plans leads to better service.

• How honesty helps her grow fast in HVAC sales.

• Why LinkedIn is key to her personal brand.

• How she helps young people learn about the trades.

Episode Highlights:

[00:00] – Intro to guest Chloe Glynn in Part 02

[01:42] – Facing Bias and Gaining Respect in HVAC

[04:47] – Why Cookie-Cutter Plans Don’t Work

[06:32] – Doing Real Walkthroughs Builds Trust

[07:42] – Techs Respect Sales Who Get on the Roof

[10:14] – Spotting Issues by Seeing Equipment in Person

[12:37] – Being Honest and Learning on the Job

[14:28] – How Branding Helps You Stand Out in HVAC

[18:12] – Helping Others Start Careers in the Trades

[22:28] – Chloe’s Future Goals and Teaching Others

 

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Supply House: https://www.supplyhouse.com/

Cool Air Products: https://www.coolairproducts.net/ 

Follow the Guest Chloe Glynn on:

Chloe Glynn: https://www.linkedin.com/in/chloe-glynn-129998154/

Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company): https://www.linkedin.com/company/midwest-mechanical/ 

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ 

Instagram: https://www.instagram.com/hvacknowitall1/