Artificial intelligence technologies are transforming our world, with innovations like LLMs and VR becoming part of everyday life and the workplace. Marlene de Koning, HR tech and experience expert, sees an opportunity to enhance employee well-being by improving how we use these technologies at work, bridging the gap between technology and business strategy.

Marlene de Koning is the author of HR Tech Strategy and the Director at PwC Nederland, where she leads the HR Tech & Digital team. With over a decade of experience in the HR and employee experience industry, she has worked extensively with global clients such as LinkedIn and Microsoft to enhance the world of work.

In this episode, Dart and Marlene discuss:
- Technology-driven employee experiences
- The misuse of HR technology
- How LLMs, AI, and AR are impacting the work experience
- Surprising areas where companies are using augmented reality
- One vital skill new technologies will demand
- Differences between human capital and human capability management
- 5 stages of hybrid work
- Personalizing work experience through technology
- And other topics…

Marlene de Koning is an author, start-up mentor, and the Director at PwC Nederland, where she leads the HR Tech & Digital team. With over a decade of experience in the HR and employee experience industry, she has worked with global clients such as LinkedIn and Microsoft to enhance the world of work. Her latest book, HR Tech Strategy, dissects the formula for aligning technology-driven employee experiences with profitable business results.

Within Microsoft, Marlene worked on the Microsoft Startups team, served as the Director of Solutions Design for Workplace Intelligence and Director of GTM Strategy, and consulted as the Director of Work & Employee Experience. During her time with LinkedIn, she served on Team Lead Solutions, as a Senior Solutions Consultant and Global Project Lead, and New Product and Solutions Consultant for Northern Europe.

Resources mentioned:
HR Tech Strategy, by Marlene de Koning: https://www.amazon.com/HR-Tech-Strategy-Revolutionizing-Experience/dp/1637425678

Connect with Marlene:
LinkedIn: https://www.linkedin.com/in/marlenedekoning
PwC Nederland: https://www.pwc.nl/nl.html 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.