If you’re finding recruitment challenging at the moment, you’re not alone. We’re in the midst of what is being described as a ‘recruitment crisis’ with many organisations struggling to fill vacancies and wondering where all the good candidates have gone.

Dr Nemo D’Qrill has an answer to this challenge. They believe that the good candidates haven’t gone anywhere; it’s just that are current recruitment practices aren’t effective enough at finding them. In this episode of HR Coffee Time, Nemo joins Career Coach Fay Wallis to explain how to remove bias from recruitment to discover overlooked talent.

[01:54] A reminder that The Essential HR Planner is available to buy

[02:58] An introduction to Nemo D’Qrill

[04:01] Nemo shares how their interest in recruitment methods started

[6:51] Fay talks about her experiences of working in recruitment

[08:12] Nemo offers practical tips to remove the bias and making recruitment practices more inclusive

• Remove names from CVs
• Use scoring systems during interviews
• Gender neutral & culturally sensitive job descriptions

[11:25] Nemo explains the assessments their business Sigma Polaris has created that can be used in the recruitment process. The assessments determine core skills, competencies and work preferences and eliminate an average of 29 cases of bias for every hire.

[17:54] Taking the fear out of taking assessments

[21:17] How large organisations have successfully hired by using Sigma Polaris’ technology

[26:12] Nemo shares their book recommendation: The Art of War by Sun Tzu

(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)

[28:53] Nemo talks about the book they are writing, which has a working title of, “Gender (de)Polarisation”

[32:50] How to contact Nemo

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Connect with Nemo on LinkedIn
• Nemo’s company: Sigma Polaris
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• The Essential HR Planner

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access

to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

Measuring your impact at work is one of the best ways of getting yourself ready to progress your HR career. It proves to yourself and to everyone around you that you’ve been doing a brilliant job. Once you know how to measure your impact at work, you can use this information to impress with your CV, in performance appraisal conversations, in interviews and in conversations with your manager or senior leadership team.

In this episode of HR Coffee Time, career coach Fay Wallis teaches you how to do it.

Key Points From This Episode

[00:27] A reminder about The Essential HR Planner

[02:13] By measuring your impact at work you can use the information to stand out from everyone else with your CV, convince your boss to give you a promotion, impress the senior leadership team, or make an impact in future interviews

[03:21] Fay references episode 44: “Succeeding as an HR professional – how to influence at a senior level”

[03:33] What you’re learning today comes from the world of project management

[03:55] The success of all projects can be measured by using one of three things – time, cost, or quality

[05:55] If you’re not confident with data & metrics, Fay recommends listening to episode 58: “How to feel more confident using data and analytics in your HR role, with Angela Moyle”

[06:00] An example of how to measure a goal/your performance using ‘cost’ of recruitment

[08:24] An example of how to measure a goal/your performance using ‘quality’ of management training

[10:30] An example of how to measure a goal/your performance using ‘time’ by introducing an HR intranet

[13:17] Some things will straddle two or three of the measures – for example an initiative to reduce turnover could be measured using all three things

[14:55] Let Fay know if you put any of the advice into action

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• The Essential HR Planner

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

There are so many demands on the HR and People team that you may find your goals & plans for your career slipping to the bottom of your ‘to do’ list. It doesn’t have to be this way though! Learn how to get confident, organised & plan for your goals for 2023 with the HR Planner – whether you have the free pdf version, or the hardback version.

In this episode of HR Coffee Time, Career Coach & creator of the HR Planner, Fay Wallis, talks you through each part of the HR Planner, explaining how to use the activities in it and how these can help.

[00:02] Fay explains how to:

• Order The Essential HR Planner

[06:43] The first activity in the HR Planner: ‘Looking Back to Look Forward’ – 10 questions to help you reflect on the past year & plan for the year ahead

[09:04] Fay refers back to previous episodes focused on networking and building relationships:

• Building relationships with difficult people at work
• Networking – the three most important networks for your career
• How networking can help your career
• How to become more confident about networking
• 3 tips to build a better relationship with a difficult person at work

[10:00] Fay references Shawn Achor’s TED talk to learn more about the power of gratitude: ‘The Happy Secret to Better Work’

[11:08] Exercises to help you think through and plan your career goals – looking inwards & looking outwards 

[16:02] Finalising your career goals using more than just SMART

[18:20] The next section of the HR Planner – Key HR tasks/events to plan for

[19:53] The quarterly planning page

[21:45] The main part of the HR Planner – the monthly calendar containing awareness & inclusion dates

[25:49] The final activities in the HR Planner – to build your confidence & resilience: the praise pages and the ‘feeling good’ box page

[26:47] Fay refers back to episode 51: Two ideas to help you bounce back from a tough day at work

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• The Essential HR Planner

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

Do you lack confidence about how to be strategic in your HR or People professional role? Perhaps you’ve even missed out on job opportunities because you haven’t been able to prove you can operate at a strategic level? On this week’s episode of HR Coffee Time, Career Coach Fay Wallis shares the four pillars that will help you to be strategic in your HR role.

[00:02] Fay refers to episode 57: Using the Johari Window to develop & grow in your HR career

[02:28] The first pillar – making sure you have strong operational foundations

• Having a clear process
• Be sure to have enough resources

[06:00] The second pillar – Developing and honing your business acumen

• Fay refers to episode 26: How to be strategic in your new HR leadership role
• Fay explains how you will benefit from the HR strategy shaping template

[12:20] The third pillar – relationship building and influencing skills

• Building relationships with difficult people within the workplace

[13:54] Fay refers to previous episodes that focus on the different ways to help you build relationships and influencing skills:

• Episode 3: Building relationships with difficult people at work
• Episode 34: Influencing– how to get buy-in for your ideas at work
• Episode 41: 3 tips to build a better relationship with a difficult person at work
• Episode 44: Succeeding as an HR professional – how to influence at a senior level

[17:13] The fourth pillar - using measurements, evidence and relevant analytics.

[17:40] Fay refers to episode 58: How to feel more confident using data & analytics in your HR role, with Angela Moyle

[19:19] Fay shares a tool she uses within her Inspiring HR group programme

[21:10] Fay dives deeper into what the Kaplan and Norton balanced scorecard is

[23:18] Fay refers to episode 33: A helpful framework for career conversations at work, with Steve McIntosh

[25:20] Fay provides further information regarding The Essential HR Planner

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Inspiring HR group coaching programme

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

Dive into the world of HR Consultancy in this episode of HR Coffee Time, where Career Coach Fay Wallis is joined by experienced HR Consultant, Pam Molyneux.

Pam shares her story of making the move from an in-house HR role to becoming an HR Consultant for a large HR Consultancy firm, before then going on to establish her own business and work as an independent HR Consultant. Pam explains what she loves about HR Consultancy, what the challenges are, and what the key skills are that you need to become a great HR Consultant.

[02:20] An introduction to Pam

[03:23] Pam explains in further detail the difference between an ‘in-house HR role’ and an ‘HR consultancy role’

[05:06] The positive benefits of a HR Consultant role

[08:04] The challenges you may face within your HR Consultancy role

[10:23] The skills needed to make an outstanding HR Consultant

[12:27] Pam offers advice for anyone who may be contemplating a career as a HR Consultant

[14:56] How Pam transitioned from an in-house HR role to an HR consultancy role within a large organisation

[16:43] Becoming an independent HR consultant and setting up your own HR consultancy

[18:22] Overcoming potential challenges you may face when setting up your own HR consultancy

[22:31] Fay would love to hear if this episode has resonated with you in any way

[23:11] Pam shares her book recommendation – The Gap and the Gain by Dan Sullivan

(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)

[23:45] Fay refers to episode 56: How to do a great job with collective consultations for redundancies, with Pete Colby

[24:58] How to connect with Pam

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Connect with Pam Molyneux on LinkedIn
• Pam’s business website: PM Business Support Services

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

In this episode of HR Coffee Time, Fay Wallis is joined by Julie White, who shares her personal story of obtaining an ADHD diagnosis as an adult, while working as an HR professional. Listen to Julie’s supportive advice and different strategies for anyone who thinks they have ADHD or wants to support others in the workplace with ADHD.

[00:37] Fay takes a moment to thank one particular listener who inspired this episode

[03:32] An introduction to Julie White

[06:00] Julie’s journey to getting her ADHD diagnosis

[08:11] Some of the challenges Julie has experienced

[09:46] Julie offers a range of strategies to help with ADHD

[16:58] Julie’s advice to anyone who wants to support a colleague who has ADHD

[18:27] Julie’s advice for anyone who might think they have ADHD

[19:31] Fay refers to episode 24 - Understanding & supporting neurodiversity at work, with Melanie Francis

[21:42] The strengths Julie is beginning to recognise in herself

[22:54] Fay refers to episode 57 - Using the Johari Window to develop & grow in your HR career

[24:09] How coaching from Creased Puddle has helped Julie

[25:47] ‘Access to Work’ explained

[28:32] Julie shares her book recommendation - The Bullet Journal by Ryder Carroll

(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)

[30:56] How to connect with Julie

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Connect with Julie on LinkedIn
• Connect with Bright
• White Life on LinkedIn
• Bright White Life Facebook
• Wellness Coach (@brightwhitelife) - Instagram  

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

Do you shudder at the idea of having to look at data and analyse it, even though you know data analytics is a valuable skill that will help your HR career? Or, perhaps you’re comfortable with data, but are frustrated that your colleagues can’t seem to get to grips with it.

This episode of HR Coffee time is here to help, as HR Career Coach Fay Wallis is joined by Angela Moyle, Chief of Staff from HR software business, elementsuite. Angela takes things back to basics - to demystify data and build your confidence at using it to have an impact at work.

[01:30] An introduction to Angela Moyle

[03:15] Why data is so important for HR and People professionals

[04:43] Angela shares examples of how her clients have used data to drive behavioural change and business success

[07:36] Fay provides an example of her own experience with data in her HR Career

[09:09] Angela offers advice on how to get started with using data at work

[12:11] Which KPIs to focus on and how to use them within your organisation

• Angela’s HR Data insights guide (free for HR Coffee Time listeners)

[16:08] The benefits of benchmarking

[17:41] Angela offers suggestions on how to get your HR dashboard up and running

[21:56] The difference between an HRIS system and Excel

[26:01] Angela shares her book recommendation – Information is Beautiful by David Mccandless

(Disclosure: this book link is an affiliate link which means Fay will earn a small

commission from Amazon if you choose to purchase the book using it)

[27:45] How to connect with Angela

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Angela’s HR Data insights guide (free for HR Coffee Time listeners)
• Connect with Angela on LinkedIn
• elementsuite’s website

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

The Johari Window is a great tool to help you develop and grow in your HR career. In this episode of HR Coffee Time, career coach Fay Wallis talks you through how to use it to learn more about yourself and identify your hidden strengths and areas for development. It’s the first in a series of episodes focused on gaining feedback to enhance your career.

[03:53] An introduction to the Johari Window

[05:59] Fay encourages you to try using the Johari Window model during the episode, using her free template

[06:29] The bottom left quadrant – The ‘hidden/façade’ area

[09:42] Fay gives an example of something that had been in her ‘hidden area’ – anxiety. She refers back to episode 9 - Understanding & supporting mental health at work, with Danielle Bridge

[11:12] The top right quadrant – the ‘you don’t know but others do’ area

• Fay shares an article about ableist language by Lydia X Z Brown

[14:18] Fay offers an example of something that would previously have been in her ‘you don’t know but others do’ area

[17:33] The importance of our feedback for identifying our strengths and developmental

areas

[19:03] Fay shares two simple questions to use when seeking feedback (as taught to her by Charlie Warshawski, who was a guest in episode 53)

[21:09] Another useful model for self-reflection and to use with teams is covered in episode 35 - Helping teams thrive with personal user manuals

[21:43] The final quadrant – the ‘unknown’ area

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Fay’s Johari Window free downloadable template

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

Whether you’re experienced at handling collective consultations for redundancies, or it’s something you’ve never had to do before – this episode is packed full of advice to help.

HR Career Coach Fay Wallis is joined by Pete Colby, Director & Lead Mediator of Pragmatism, who shares his experience and advice for doing a great job in what can be a very challenging time.

[01:25] An introduction to Pete Colby

[01:52] The development of Pete’s business ‘Pragmatism’

[05:44] Understanding redundancy and the effects it can have

[07:28] Pete explains what consultation really means

[09:09] Pete shares his personal experience of making large-scale redundancies 

[15:00] How to ensure you are having a genuine consultation

[20:23] Pete offers advice when handling a large number of redundancies

[24:03] Why preparation is always key

[25:48] Fay mentions Pete’s series of YouTube videos that share more of his redundancy consultation tips

[26:28] Pete shares his book recommendation - Getting to Yes: Negotiating an Agreement Without Giving In by Roger Fisher and William URY

(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)

[27:21] Fay and Pete talk more about Pete’s mediation training course

[29:11] How to connect with Pete

[30:25] Fay refers to previous episodes based on handling redundancy:

• Episode 2: Handling redundancies (of less than 20 people) with confidence with Julie Jones
• Episode 27: Getting unstuck after redundancy, with Sarah Archer
• Episode 38: Redundancy – why losing a job feels so hard & how to help, with Emma Tomes

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Connect with Pete on LinkedIn
• Pete's Website: Pragmatism

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR

If you’re worried about a colleague’s drinking (or your own drinking), it can be hard to know what to do.

In this episode of HR Coffee Time, Career Coach Fay Wallis is joined by the Founder of Choose Sunrise, Janet Hadley, who shares her experience and expertise.

[00:00] Further information on Fay’s group coaching programme ‘Inspiring HR’

[02:40] An introduction to Janet Hadley

[02:56] Janet shares the story behind her business – ‘Choose Sunrise’

[07:38] Janet talks in more depth about her husband’s battle with a brain tumour 

[10:27] Signs that may indicate struggles with alcohol   

[11:47] How alcohol can be a vicious cycle for your mental health

[14:48] Fay refers back to previous episodes based on stress, anxiety and resilience:

• Episode 10: Tackling stress & building resilience
• Episode 43: The one thing that will boost your resilience throughout your HR career
• Episode 52: Two ideas to help you bounce back from a tough day at work

[21:43] Janet shares advice on how to have a sensitive conversation with someone who is struggling with alcohol

[24:48] Fay refers to episode 48: How to support your colleagues with bereavement at work

[31:48] Implementing conversations around alcohol for HR and people professionals within the workplace

[37:07] Janet’s book recommendation - Alcohol Explained by William Porter

(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using them)

[38:06] How to connect with Janet

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Inspiring HR’
• Connect with Janet on LinkedIn

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Inspiring HR Leadership Programme

Build your confidence, credibility, influence, and strategic impact by joining The Inspiring HR Leadership Programme.

Inspiring HR