Kiersten Rippeteau discusses her journey into organizational design, starting from internal consulting in healthcare to external consulting in the construction industry. She emphasizes the importance of understanding organizational systems and human behaviors. Rippeteau highlights the need for clear strategy, values, and effective communication within organizations. She also touches on the impact of AI in consulting and construction, stressing the importance of maintaining a human lens. Rippeteau' firm, New Commodity, focuses on practical, impact-driven business models to improve organizational effectiveness and positive societal impact.