Sales Maven

Improvements In Customer Service


Listen Later

You may relate to this: Attending events feels exciting, new, and somewhat clumsy. From conferences to festivals, many events are making a comeback after a long marathon of virtual meet ups. People hosting events are thrilled to see their audience, but you can tell that some event details are missing or not fully thought out. Do you know if you’re doing this in your events?

Your very own Sales Maven, Nikki Rausch, is here to offer tips, techniques, and strategies to master your sales conversations. Discover methods to place yourself in the position to thrive in business and produce true value for your audience. Today, learn improvements you can make in customer service for your events on this episode of the Sales Maven Show.

In today’s episode, Nikki’s solo discussion is inspired from events she attended as either a speaker or audience member. While enjoying her time at an event, Nikki noticed quirks that took away from the experience of the gathering. Event hosts most likely didn’t mean for these little details to happen. In fact, they might not even realize a few small changes could improve the event experience. Nikki uncovers what she noticed, and how to fix the mishaps.

When you are thoughtful about your client’s experience, they are more open to engaging with your services. Listen as Nikki talks about changes you can make to your presentations, audience participation, and data collection to help your event stay mindful of the client’s experience. You want your events to be a welcoming environment that people want to come back to. Remember, the best customer is a repeat customer.

Nikki invites you to join the Sales Maven Society, don't miss this opportunity for you and Nikki to work together. Bring your questions, concerns, sales challenges, and she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00!

 

In This Episode:

[00:29] - Welcome, and thank you for listening!

[03:02] - Be careful of how you style your slides for presentations.

[05:01] - Nikki shares her tips for professional presentations.

[07:59] - If you print something interactive, like a form or workbook, give people enough space to write their answers.

[10:53] - What do you do with your questionnaires?

[13:25] - When you are thoughtful about your client’s experience, they are more open to engaging with your services.

[15:20] - Connect with Amy Lang to have an easier Birds & Bees talk with youth.

[17:11] - Thank you for listening. Nikki is so grateful you are here!

Find Nikki:

Nikki Rausch

[email protected]

@yoursalesmaven

Facebook | Twitter | LinkedIn | Instagram

Sales Maven Society

To download free Resources from Nikki: www.yoursalesmaven.com/maven

 

Connection mentioned:

Amy Lang

Facebook | Instagram | YouTube

Just Say This podcast

The Birds & Bees Solution Center

Book:

Sex Talks with Tweens: What to Say & How to Say It by Amy Lang

Listen to Amy Lang’s previous Sales Maven episode: https://yoursalesmaven.com/blog/generate-leads-with-a-podcast-on-air-coaching-with-amy-lang/ 

 

...more
View all episodesView all episodes
Download on the App Store

Sales MavenBy Nikki Rausch

  • 5
  • 5
  • 5
  • 5
  • 5

5

109 ratings


More shows like Sales Maven

View all
Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

Social Media Marketing Podcast

1,448 Listeners

The Amy Porterfield Show by Amy Porterfield

The Amy Porterfield Show

4,574 Listeners

Build Your Tribe | Grow Your Business with Social Media by Brock Johnson

Build Your Tribe | Grow Your Business with Social Media

2,613 Listeners

A Well-Designed Business® | Interior Design  Business Podcast by LuAnn Nigara

A Well-Designed Business® | Interior Design Business Podcast

767 Listeners

10% Happier with Dan Harris by 10% Happier

10% Happier with Dan Harris

12,553 Listeners

Why That Worked  – Presented by StoryBrand.ai by StoryBrand.ai

Why That Worked – Presented by StoryBrand.ai

1,925 Listeners

The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business by Jenna Kutcher

The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business

12,060 Listeners

The Influencer Podcast by Julie Solomon

The Influencer Podcast

1,447 Listeners

Make Money as a Life Coach® by Stacey Boehman

Make Money as a Life Coach®

809 Listeners

Online Business for Christian Women | GOD-LED BUSINESS, Start a Podcast, Work From Home, Podcasting, Online Marketing by Stefanie Gass - Podcast to Profit™ Creator, Podcast Coach, Business Strategist

Online Business for Christian Women | GOD-LED BUSINESS, Start a Podcast, Work From Home, Podcasting, Online Marketing

1,244 Listeners

The Jasmine Star Show by Jasmine Star

The Jasmine Star Show

2,573 Listeners

Marketing Made Simple by Powered by StoryBrand

Marketing Made Simple

292 Listeners

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold by GURU Media Hub

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold

713 Listeners

Good Content with Shannon McKinstrie by Shannon McKinstrie

Good Content with Shannon McKinstrie

125 Listeners

AI Explored by Michael Stelzner, Social Media Examiner—AI marketing

AI Explored

87 Listeners