In this episode of In Focus, host Annie Kane is joined by Sam White, executive chairman of Loan Market, to delve into the value of paperless broking.

Loan Market was this year's winner of the Australian Broking Award for Technology Platform of the Year for its MyCRM platform and also took out #1 overall satisfaction in the Aggregator of Choice survey. Sam breaks down the benefits of tech-platforms in increasing efficiency, transparency and data accuracy for brokers and their clients. In this episode, tune in to find out:

• How software helps brokers meet ever-changing compliance demands
• Why brokers that adapt to new technology will replace those who don't
• Where brokers should begin digitising their process
• Plus, hear from mortgage broker Jacob Decru, who has made the move to be paperless!

And plenty more!