Professional development and ongoing education is a key part to running any successful business. NAB discusses how it is supporting a successful broker channel. Earlier this year, The Adviser ran the Better Business Summit and Awards, in partnership with principal partner NAB. In this episode of In Focus – partnered by NAB – we're sitting down with the bank's new executive for broker distribution, Phil Waugh, and its head of strategic partnerships, Nicole Triandos, to find out more about the role of education and progressional development in forming leading brokers, and how and why the major bank is championing the broker channel. Tune in to find out: - Why NAB is supporting PD in the broker channel - The key trends the bank is seeing at the moment - How Phil went from professional rugby player to major bank executive And many more!