The Zero100 Podcast

In the Age of Automation, How Do You Rightsize Your Workforce?


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Given the productivity wins AI and AI agents offer, cutting headcount might seem like an obvious strategic move. But real efficiency, org success, and long-term growth hinge on rightsizing, not downsizing. VP, Research Lauren Acoba and Principal Analysts Jenna Fink and Caroline Chumakov explore why end-to-end workflow reinvention, redefining roles, and reskilling talent are a necessity in the agentic age. 

  • The critical difference between downsizing and rightsizing (00:40)
  • Avoiding the trap of short-termism in workforce planning (2:50)
  • Lessons in building human-agent workflows (6:41)
  • How leadership paradigms shift in the agentic era (8:41)
  • Shaping the supply chain worker of the future (12:30)
  • Roles that are growing and declining in the face of AI (14:28)
  • Strategies to cultivate more Translators in your supply chain (16:34)
  • Balancing headcount reduction with mindful reinvestment (18:47)
  • What comes next: culture keepers and skills-based orgs (22:21)

...more
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The Zero100 PodcastBy Zero100

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