In this episode, I’m joined once again by the brilliant Eleanor Tweddell, coach and change consultant and author of the new book Another Door Opens. You might remember her from an earlier episode where we talked about her first book on redundancy. This time, we’re diving into her fresh take on navigating change—one that acknowledges how messy and human it really is. 

Eleanor introduces us to her five-step Change Mastery model, a practical and powerful framework designed to help leaders process change themselves before they try to lead others through it. We explore why traditional approaches to change often fall short, the emotional complexity leaders face in transition, and how we can show up more intentionally and empathetically during uncertain times. 

This episode is for any leader navigating change themselves or trying to lead a team through transformation. Whether you’re facing restructures, technological shifts, personal crossroads—or simply the everyday micro-changes of life—this conversation offers clarity and compassion. 

Episode highlights: 

• Why change is rarely linear and almost never neat 
• The difference between managing change and mastering it 
• How leaders can work through change themselves before leading others 
• The five steps of Eleanor’s Change Mastery model for leaders: 

1. Pause – Start by stopping. Create space to rest and think. 
2. Mess – Acknowledge the emotional complexity and personal impact. 
3. Play – Get curious and explore possibilities without pressure. 
4. Try – Take small, intentional steps forward. 
5. Restart – Begin again, but with clarity and intention. 

This is Influence & Impact for Leaders, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder. 

About Eleanor Tweddell: 

Eleanor Tweddell is a coach, change consultant, facilitator, keynote speaker and author. After over two decades working in senior corporate management roles, including Whitbread, Virgin Atlantic and Vodafone, she founded Another Door with the mission of helping individuals, teams and businesses navigate change. 

• Website: Another Door 
• LinkedIn: Eleanor Tweddell 
• Book: Another Door Opens (Coming 4th September 2025) 

Work with Eleanor: 

Eleanor now offers Change Mastery for Leaders and Change Mastery for Teams—high-impact workshops designed to help people navigate transition with intention and resilience. 

Work with Carla: 

• Impactful Teams Scorecard – Discover how your team measures up and how you can grow your team’s impact. 
• 1:1 Leadership Coaching with Carla – Define your unique leadership brand and thrive outside the mould. Book a discovery call 

📢 If This Resonated… 

Please share this episode with a fellow leader who needs to hear it. 

Leave a review to support the show or reach out to me directly — I’d love to hear what landed most for you. 

Ever been in a meeting where you’re sharing an idea and suddenly someone pushes back? Maybe they say, “I don’t see how that would work,” or hit you with a question you weren’t expecting. 

Your heart skips a beat. You’re thinking, “Uh… how do I respond without sounding defensive or totally thrown?” 

If that sounds familiar, you’re not alone. In this episode, I’m sharing practical strategies for handling objections and challenging questions in meetings with confidence, clarity, and composure. You’ll learn how to stay grounded in the moment, turn objections into opportunities, and even use these situations to boost your credibility. 

In This Episode: 

• My story of presenting my first strategy to a board - and what I learned the hard way about handling challenging questions 
• Why objections trigger us (hello, imposter feelings and fear of being wrong!) 
• How to reframe objections as engagement—not personal attacks 
• 4 common types of challenging questions—and how to handle each 
• The B.R.I.D.G.E. Framework for structured, confident responses 
• Language you can use in the moment, even when caught off guard 
• Mindset shifts to help you stay calm and in control under pressure 

This is Influence & Impact for Leaders, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder. 

Mentioned in This Episode: 

• Impactful Teams Scorecard – Discover how your team measures up and how you can grow your team’s impact. 
• 1:1 Leadership Coaching with Carla – Define your unique leadership brand and thrive outside the mould. Book a discovery call 

📢 If This Resonated… 

Please share this episode with a fellow leader who needs to hear it. 

Leave a review to support the show or reach out to me directly — I’d love to hear what landed most for you. 

In this episode, I’m excited to introduce my brand new co-host, Lara Cullen, as we launch a new series within the podcast: Impactful Teams.  

We’re diving into what really makes a team impactful - not just in terms of performance, but in how aligned, influential, and sustainable their success is. 

Lara and I share our brand-new Impactful Teams framework to help teams grow their impact. We talk about why psychological safety, emotional intelligence, and shared purpose are essential ingredients, and why even high-performing teams can still have hidden challenges holding them back. 

We also share the story behind how Lara and I started working together and how our different but complementary strengths have shaped the way we support leaders and teams. 

If you’re leading a team—or want to take your already successful team to the next level—this episode will give you practical insights and a clear starting point to increase your team's influence and impact. 

In this episode, you’ll hear: 

• Why I’ve invited Lara Cullen to co-host episodes focused on Impactful Teams 
• The story of how we met and why we decided to collaborate 
• Our Align–Amplify–Embed framework for building Impactful Teams 
• What really drives team success (hint: it’s not just the individuals) 
• The 5 key elements of team alignment using our TEAMS model 
• How to amplify your team’s voice and influence across your organisation 
• The importance of embedding change to make it last 
• How you can find out how impactful your team really is right now 

This is Influence & Impact for Leaders, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder. 

Work with us: 

• Impactful Teams Scorecard – It takes just 2 minutes to discover where your team is strong and where you might want to focus next. You’ll get personalised results—and for a limited time, you can also book a free 30-minute call to talk through them. 
• Visit our new Impactful Teams website 

Work with Carla: 

• 1:1 Leadership Coaching with Carla – get the support you need to thrive in your role. Book a discovery call 

📢 If This Resonated… 

Please share this episode with a fellow leader who needs to hear it. 

Leave a review to support the show or reach out to me directly — I’d love to hear what landed most for you. 

Have you just landed a new leadership role? Congratulations – now what? 

In this episode, I’m walking you through exactly how to set yourself up for success in your first 90 days and beyond. I’ve been a new senior leader multiple times myself, supported countless coaching clients through the transition, and even placed senior leaders when I ran a recruitment agency – so this is one of my favourite topics to share on. 

Whether you're stepping into your first senior role or switching organizations at a senior level, I’ll help you avoid the common traps and start your new role with clarity and confidence. 

🔍 What I cover in this episode: 

• The biggest mistakes new leaders make – and how to avoid them 
• Why over-promising and trying to "know it all" early on can derail your influence 
• The Valley of Doom – why it’s real, and how to move through it faster 
• The key mindset shift that will help you feel more confident when you don’t have all the answers 
• How to start strong: building trust, strategic relationships, and team insight 
• The conversations you must have with your line manager early on 
• How to assess your team and create a leadership development plan 
• What to do three months in: reflect, realign, and co-create your team’s future vision 

This episode is packed with practical tips you can implement immediately – plus some heartfelt encouragement if you’re doubting yourself right now. 

This is Influence & Impact for Leaders, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder. 

Mentioned in This Episode: 

•  Impactful Teams Scorecard – Discover how your team measures up and how you can grow your team’s impact. 
• Need support in your new role? Coaching can help you navigate the transition with confidence. Drop me a message on LinkedIn or Book a discovery call 

📢 If This Resonated… 

Please share this episode with a fellow leader who needs to hear it. 

Leave a review to support the show or reach out to me directly — I’d love to hear what landed most for you. 

Are you a leader who’s ever been told you’re too nice, too collaborative, too emotional, or just too different to fit into senior leadership?  Or perhaps you’ve never been told that but at some level you sense that you don’t fit the typical leadership mould.  

In this episode, I’m flipping the script on outdated leadership expectations and exploring how your difference is actually your strength. 

What You’ll Learn: 

• What “the leadership mould” really is — and who it was built for 
• The hidden cost of trying to fit into a leadership style that doesn’t align with your values 
• Why traditional feedback like “you need more gravitas” often reflects bias, not fact 
• The power of leading with empathy, reflection, and authenticity 
• Real-life examples, including Jacinda Ardern’s leadership style and Carla’s own journey 
• 3 practical shifts to help you embrace your leadership identity and develop to the next level of leadership 

This is Influence & Impact for Leaders, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder. 

Mentioned in This Episode: 

•  Impactful Teams Scorecard – Discover how your team measures up and how you can grow your team’s impact. 
• 1:1 Leadership Coaching with Carla – Define your unique leadership brand and thrive outside the mould. Book a discovery call 

📢 If This Resonated… 

Please share this episode with a fellow leader who needs to hear it. 

Leave a review to support the show or reach out to me directly — I’d love to hear what landed most for you. 

When we think of a confident leader, we might imagine someone who always knows the right thing to do straight away or who has all the answers.  And then we feel bad because we like to think things through before responding, or we don't always know the answer.   

Some of us can spend a fair bit of time negatively comparing ourselves to this fictional and seemingly perfect leader! That mental energy could be going somewhere far more productive so in this mini episode I want to unpick the myth that a good leader always has the answers. 

This is Influence & Impact for Leaders with Carla Miller, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder. 

Stay in Touch: If you're tuning in on Apple Podcasts, click follow so you never miss an update. 

Spread the Love: On June 16th or 17th, share the podcast on social media or leave a review on Apple podcasts. Snap a screenshot and send it to [email protected], and I'll send you an exclusive pack of my Influence & Impact affirmation cards as a thank you. 

Work with Carla: To chat about hiring Carla as your coach or to work with your team book a call or visit carlamiller.co.uk. 

Work can be a lot sometimes!  How often do you find yourself feeling overwhelmed by all the things you need to do and how much work it’s going to take to do them properly? It’s making me stressed just thinking about it!   

In this mini episode, I’m going to share with you a simple but truly effective way to dial back that overwhelm and make things simpler for yourself.   

This is Influence & Impact for Leaders with Carla Miller, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder. 

Stay in Touch: If you're tuning in on Apple Podcasts, click follow so you never miss an update. 

Spread the Love: On June 16th or 17th, share the podcast on social media or leave a review on Apple podcasts. Snap a screenshot and send it to [email protected], and I'll send you an exclusive pack of my Influence & Impact affirmation cards as a thank you. 

Work with Carla: To chat about hiring Carla as your coach or to work with your team book a call or visit carlamiller.co.uk. 

The Influence & Impact podcast is back after a 3 month break and it has had a refresh.  This mini episode shares what’s staying the same, what’s changing and why. 

This is Influence & Impact for Leaders with Carla Miller, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder. 

Stay in Touch: If you're tuning in on Apple Podcasts, click follow so you never miss an update. 

Spread the Love: On June 16th or 17th, share the podcast on social media or leave a review on Apple podcasts. Snap a screenshot and send it to [email protected], and I'll send you an exclusive pack of my Influence & Impact affirmation cards as a thank you. 

Work with Carla: To chat about hiring Carla as your coach or to work with your team book a call or visit carlamiller.co.uk. 

Many leaders struggle with making tough decisions and dealing with their aftermath. In this episode Sarah Miller, CEO at leading global ethics consultancy Principia, shares how ethics can provide a set of resources and tools to use within decision-making, guiding how we lead as individuals from our own place of values, but probably more critically, how we engage with others who bring their own sets of values. 

In our conversation we discuss… 

• How to weigh different perspectives and ‘effectively deliberate’ 

• The ‘transparency and fairness tests’ you can apply to decisions 

• Creating safe spaces for difficult discussions after hard decisions 

• The concept of the ‘moral remainder’ and how it will help you navigate hard decisions and their aftermath 

• What we can learn from philosophy about leadership 

• How having a ‘challenger role’ could make your leadership team’s decisions better 

My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. 

Other news: 

I’m taking a 3 month pause from the podcast and we will be back in June.  Do explore the back catalogue of 180 episodes if you are looking for some practical leadership inspiration and make sure you are signed up to my newsletter to be notified when the podcast starts again. 

Sponsor my 50th birthday Great North Run to find a cure for diabetes 

Influence & Impact: 

Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. 

About Sarah Miller: 

Sarah Miller is the Chief Executive at Principia, the leading global ethics consultancy.  She is a senior client partner and advisor with leading global companies on values-based leadership, culture and decision-making, primarily working across technology, financial services, energy, construction, professional services and non-profit sectors.  

Sarah has twenty years’ experience in global leadership roles in complex international settings, including significant strategy, governance, multicultural team management and operational oversight responsibilities.  An organizational development expert, much of her career has involved designing and facilitating change processes, focusing on the intersection of culture and conduct with systems and structures.  She is committed to bringing human centred design and systems thinking into her work with leaders, increasing awareness and equipping with the practical tools to build a more responsible, inclusive business environment.  

Sarah's areas of expertise include good governance, ethical decision making, diversity and inclusion and speak-up.  She brings deep knowledge and experience with sustainability, DEI, business and human rights and key drivers of poverty and inequality, and has led socially and environmentally responsible initiatives in more than 30 countries. 

Sarah holds an M.S. in International Affairs and has spent most of her career working extensively across the Americas, Asia, Africa, Europe, and the Middle East. She began her career working on immigration, refugee resettlement, mental health and housing and homelessness issues in the United States, and continues to be actively engaged in these issues as a Board member. She is now based in Edinburgh, U.K. with her husband and two daughters. 

Principa’s website: www.principia-advisory.com 

Self-awareness as a leader is easier said than done since we all have blind spots.  One way to improve the quality of our working relationships is to get our micro-interactions right.  When I came across Sarah Langslow’s book ‘Do Sweat the Small Stuff’ I immediately recognised it as an invaluable guide to any leader looking to lead in a positive and people-focused way so I’m excited to share this conversation with you. 

In our conversation we discuss… 

• What is the ‘small stuff’ and why should leaders sweat it? 

• What are micro-interactions and why do they mater so much? 

• How important it is for leaders to recognise that their job is their people 

• Becoming more conscious of the impact of both the content and delivery of our words  

• The ways in which many leaders unconsciously create a team culture through their behaviour 

• Top tips for making every interaction count in a positive way 

My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. 

Sponsor my 50th birthday Great North Run to find a cure for diabetes 

Influence & Impact: 

Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. 

Be Bolder 

My Be Bolder 4 week confidence and assertiveness course will be running again later in February.  In it we cover: 

⭐ Tackling imposter feelings and self-doubt 

⭐ Mastering your mindset 

⭐ Courageous conversations 

⭐ Speaking up  

About Sarah Langslow: 

Sarah Langslow is an executive coach and leadership development specialist. She integrates leadership lessons from a sporting career as a rower, including competing twice in the Oxford and Cambridge Boat Race, a 15-year corporate career across management consulting and finance, and experience as an entrepreneur with her own coaching and leadership development business. Sarah has an MA and an MBA from the University of Cambridge and is accredited by the International Coaching Federation (ICF) as a Professional Certified Coach. Sarah’s new best-selling book “Do Sweat the Small Stuff” illuminates the often unrecognised power of micro-interactions to supercharge leadership effectiveness and people development. 

Find out more about Sarah Langslow: 

Sarah on LinkedIn - https://www.linkedin.com/in/sarahlangslow/ 

Sarah on Instagram - @sarahlangslow_coach 

Sarah’s website - sarahlangslow.com 

Sarah’s book – Do Sweat the Small Stuff  

Sarah is offering a free workshop: Small Stuff Big Impact, which provides an introduction to what micro-interactions are and why they matter in leadership. Participants will discover how small adjustments in communication, tone, and behaviour can create a ripple effect, transforming their daily interactions into powerful tools for engagement. And, they will learn how to translate theory into action – they will leave with a framework to think through their micro-interactions and practical suggestions to start making subtle but effective changes right away. 

Link to learn more and to register is here: https://us02web.zoom.us/meeting/register/gWHNaQrNRXqVJJ2OQWvOAQ