Nykia Wright, CEO of NAR, delivers a masterclass in organizational turnaround, detailing the newly approved strategic plan. She candidly discusses the past dysfunction, the challenge of replacing a third of the staff with "A players," and the three pillars of the roadmap: organizational health, external pressures, and stakeholder expectations. Nykia shares her goal of shifting NAR from a reactionary body to a proactive partner, demonstrating accountability down to the molecular project level.

Follow this link for the 2026-2028 Strategic Plan:

https://www.nar.realtor/about-nar/2026-2028-nar-strategic-plan

Links mentioned in the show:

Nykia's first appearance on REIU: https://youtu.be/vEGGAgMr01M

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