By Jeremy Snape
4.8
1010 ratings
The podcast currently has 165 episodes available.
Martin Newman is a leading expert in customer centricity. Martin shares invaluable insights on the importance of strong leadership, cultivating a customer-focused culture, and aligning all employees towards a common goal. We delve into real-world examples from companies like Walgreens, Timpson, Home Depot, and Patagonia, illustrating how empowered staff and care for employees drive long-term success.
Martin also shares practical tips on building trust, embracing agility, and balancing empowerment with consistency. Discover how businesses can create fans rather than just customers by fostering relationships built on integrity, service, and experience. Whether you're a seasoned leader or an entrepreneur just starting out, this episode will equip you with practical strategies to transform your organisation's approach to customer-centricity.
Access Martin’s insights and over 100 other experts in Sporting Edge’s Mindset Toolkit
Links mentioned in this episode
Martin Newman on LinkedIn
Martin Newman’s Website
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Website https://www.sportingedge.com/
Today we're diving into a topic that's often misunderstood but crucial for achieving mastery: making mistakes. In high-performing organisations, mistakes are not only common but essential for growth and innovation. We'll explore the psychology behind our fear of failure with insights from experts like psychiatrist Dr Dehra Harris and Professor Guy Claxton. We'll also hear inspiring stories from elite athletes and successful leaders who have learned to embrace mistakes as stepping stones on their path to excellence.
Tune in as we hear from:
Thousands of entrepreneurs, coaches and executives use Sporting Edge’s Mindset Toolkit platform to bring fresh thinking and debate into their teams - start your free trial here.
Links mentioned in this episode
Mastermind: Kate Richardson-Walsh OBE
Mastermind: Dominic Alldis
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Website https://www.sportingedge.com/
In this micro-lesson, we honor the memory of Duncan Fearnley, whose cricket bat craftsmanship has left a lasting legacy, just like the indomitable Sir Viv Richards, whose wisdom takes centre stage. Tune to hear how Viv applies the metaphor of traffic lights – understanding when the red light demands a pause, so you can hit the gas at the right moment.
As a listener to the show, use the code PODCAST100 to get 1 free month on Sporting Edge Mindset Toolkit here, which includes 24/7 access to over 1000 inspirationalinsights and high-performance strategies.
Linked mentioned:
Episode 13: Mastermind with Sir Viv Richards
Green Lights by Matthew McConaughey
Professor Roger Steare is The Corporate Philosopher – a senior advisor on culture, leadership and organisational development, ethics and inclusion. He has a unique track record of challenging and supporting global corporations on billion-dollar risk management and remediation programmes.
His work with BP after the Gulf of Mexico disaster was crucial to the company's recovery plan, with Roger's cultural advice and leadership training endorsed within the US Department of Justice Consent Agreement of 2016. He has advised Barclays, HSBC, Lloyds Bank and RBS after the credit crisis, PPI mis-selling and Libor manipulation scandals, with his work publicly endorsed by the Financial Conduct Authority.
In this episode, Roger outlines the difference between leaders and ‘misleaders’ and provokes reflection on what ethical organisational cultures should look like. He shares pragmatic advice for leaders on forming genuine connections, reshaping meetings for psychological safety, and establishing a culture where every voice can rise above the power dynamics to enhance performance. Tune in to hear Roger’s witty insights that challenge our traditional assumptions of the workplace.
To follow Roger’s work visit his Linkedin profile or website.
Watch Roger’s full Q&A event and access over 1000 video strategies to boost your success in Sporting Edge’s Mindset Toolkit ® - start your free trial here.
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Website https://www.sportingedge.com/
Welcome to Inside The Mind of Champions, where we delve into the insights and strategies of exceptional individuals in the world of sports and business. In this microlesson, we explore a powerful strategy used by Olympic gold medalist Helen Richardson-Walsh to overcome self-doubt and step up in critical moments. Join us as we dissect Helen's winning mindset and draw parallels to our own lives, gaining valuable lessons on personal and team performance.
Visit Sporting Edge to find out more about how we use these bite-sized insights to drive improved business performance. www.sportingedge.com and start your 7 day free trial of the Mindset Toolkit ®.
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Website https://www.sportingedge.com/
Harry Cobden burst onto the horse racing scene at 16 and has since matured into a seasoned professional by his mid-twenties, known for his remarkable poise under the intense pressure of the sport. He is at the top of the jump jockey's championship with 138 wins at a 23% strike rate. The jump jockeys are the most courageous and resilient sports stars around.
In this episode, we begin hearing from Harry’s trainer, Paul Nicholls OBE, who has won the grand national, four Cheltenham Gold Cups, and has been crowned the British jump racing champion 14 times in a row.
We'll then dive into how Harry handles the mental and physical demands of his sport, his recovery from serious injury, and his strategies for coping with social media scrutiny. Learn how he prepares for races, the role of a supportive team in achieving success, and the commitment to no regrets.
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Facebook http://www.facebook.com/TheSportingEdge
Website https://www.sportingedge.com/
Sir Dave Brailsford is a renowned leader from GB Olympic cycling and the ‘Team Ineos’ Tour de France teams. He coined the marginal gains theory where 100 components could be improved by one percent. Here, we uncover the importance of receiving feedback and its impact on personal and team performance.
Visit Sporting Edge to find out more about how we use these bite-sized insights to drive improved business performance. www.sportingedge.com
Links Mentioned
Mastermind: Kipp Popert – overcoming adversity to become the world's No.1 disability golfer
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Facebook http://www.facebook.com/TheSportingEdge
Website https://www.sportingedge.com/
Despite being born ten weeks premature and developing cerebral palsy, which impairs the muscular movement in his legs, Kipp Popert has grown to become the world No.1 disability golfer. From his early struggles with surgeries to his triumphs on the golf course, Kipp's story is one of unwavering strength and pursuit of excellence.
In this fascinating conversation, Kipps talks candidly about what has propelled him to the top. Tune in as we unpack the power of patience and controlling impulses, his focused visualisation routine, the privilege of pressure in sports, and the impact tragically losing his cousin had on his emotional resilience.
If you’d like to join the Sporting Edge Members Club to get 24/7 access to over 900 insights to accelerate your personal and professional development, apply the discount code PODCAST100 at the checkout here to get your first month free.
Links mentioned
Kipp Poper’s Instagram https://www.instagram.com/kipp_popert/
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Facebook http://www.facebook.com/TheSportingEdge
Website https://www.sportingedge.com/
As you are starting to wind down to these all-important holidays at the end of the year, I’ve gathered some insights to reflect on. They come from a recent podcast interview I was on with David Wright from The School for CEOs.
Tune in as we explore the key psychological characteristics of elite performers and how they are developed over time. We also explore the importance of having a growth mindset and provide advice for nurturing high achievers. Additionally, we discuss different sources of motivation and how to distinguish positive motivators from those that could potentially lead to burnout.
If you’d like to join the Sporting Edge Members Club to get 24/7 access to over 900 insights to accelerate your personal and professional development, apply the discount code PODCAST100 at the checkout here to get your first month free.
Links Mentioned
Jeremy Snape - CEO, Sporting Edge - School for CEOs
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Facebook http://www.facebook.com/TheSportingEdge
Website https://www.sportingedge.com/
Content warning: this episode covers the topic of suicide and depression. If you need resources or support, talk to your GP or a relevant health practitioner.
Shaun Lane is an Australian professional rugby league footballer who plays as a second-row forward for the Parramatta Eels in the National Rugby League (NRL). He previously played for the Canterbury-Bankstown Bulldogs, New Zealand Warriors and the Manly-Warringah Sea Eagles in the NRL.
Shaun embarked on a 9-year journey filled with ups and downs, learning to embrace the inevitable challenges of high-performance sport and life. His youth was marked by his father's depression and suicidal thoughts, experiences that became a source of strength. In this episode, Shaun’s personal experiences on and off the field as well as his recent studies in psychology have given him a new life purpose - to inspire others about the power of their mindset. He highlights the role of taking accountability, and what he believes is the key to well-being and fulfillment.
If you’d like to join the Sporting Edge Members Club to get 24/7 access to over 900 insights to accelerate your personal and professional development, apply the discount code PODCAST100 at the checkout here to get your first month free.
Connect with Jeremy
Contact [email protected]
LinkedIn https://www.linkedin.com/in/jeremysnape/
Twitter https://twitter.com/thesportingedge
Facebook http://www.facebook.com/TheSportingEdge
Website https://www.sportingedge.com/
The podcast currently has 165 episodes available.
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