Have you ever walked into a healthcare practice and immediately felt like you were in good hands? Are you ready to redefine patient care and build a practice that's not just good, but remarkable?

Join me, Dave Kittle, in this week's episode that is inspired by Seth Godin's philosophy, where I explore the idea that being 'remarkable' is paramount in today's healthcare environment. This episode focuses on what turns patients into big fans of your practice - from the first Google search to the final appointment. I will break down different touch points, revealing the secrets to creating a 'remarkable' experience throughout their journey with you. 

Dive into the YouTube Channel for the Break-down Visual Presentation:

In this episode, we will touch on such topics as:

• The concept of being remarkable in the context of healthcare practices.
• The importance of creating a practice that stands out, one that turns patients into raving fans who actively refer others. 
• How to identify areas for improvement to ensure that every aspect of the patient journey contributes to making the practice truly remarkable.
• The crucial touchpoints in a patient's journey through a healthcare practice.
• The significance of each interaction, from the patient's first impression based on website and Google reviews to the various in-person encounters.
• The power of referrals and word-of-mouth.

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