How did one of the world’s biggest bureaucracies successfully develop a sleek, efficient, and user-friendly online benefits experience for veterans? Today’s guest, Charles Worthington, CTO of the U.S. Department of Veterans Affairs shares how he applied a tech startup mentality to help make the VA’s services more accessible to our nation’s finest, and why he hopes to spark a “tradition of public service” in the tech industry.

Tune in to learn:

• An overview of the U.S. Department of Veterans Affairs’ digital services (2:55)
• The effort to rebuild the VA website (5:00)
• How the VA mobile app was launched (12:551)
• The state of tech in the public sector   (28:50)

Mentions:

• VA: Health and Benefits (App)
• Presidential Innovation Fellows
• United States Digital Service
• Careers - DigitalVA - Veterans Affairs

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

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This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

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IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How has finding the perfect solution for physical office spaces evolved since hybrid working has become more prevalent? James Quinn, Executive Managing Director at JLL, shares how the company analyzes the aspirations and layouts of businesses to provide the best option for building or buying a physical office space that accommodates hybrid and in-person companies. Tune in to learn more about how JLL incorporates sustainable options as well as technological advancements into its plans for the companies it partners with. 

Tune in to learn:

• How the market shift is affecting JLL and what it offers (01:20)
• What JLL does to curate the perfect space for a company (08:50)
• About the first steps of building within sustainability (11:57)
• How Beacon Of Hope 365 inspires Jim to focus on the positives of technology (22:48)

Mentions:

• Elon Musk, CEO of Twitter and Tesla
• Twitter
• “Is Hybrid Work Killing Remote Summer? Yes, but It Doesn’t Have To” article by Katherine Bindley for Wall Street Journal featuring American Express.
• Isaac Sacolick ITV episode  (17:37)
• Oracle Careers
• Open Bionics 
• Beacon of Hope 365
• Apple 
• NASA 
• “Tech Trends 24/7 and the Impact of Covid-19” by James P. Quinn
• “How to Operate Section Eight Properties” by Albert Chou (unreleased)

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this special end-of-year crossover episode, the hosts from Up Next in Commerce, Marketing Trends, and IT Visionaries meet up again to discuss their biggest takeaways from their guests over the past year, and to make some predictions for what should be an exciting 2023 in marketing, tech, and ecommerce.

Tune in to learn:

• Why your employees are your greatest customers (8:43)
• Why good business instincts can help overcome a lack of data (14:43)
• Why intuition matters, even in data-driven industries (20:47)

Mentions:

• David Ting, Zenni
• David Heinemeier Hansson, 37signals
• Stephanie Dobbs Brown, CMO, Intercontinental Exchange
• Lil’ Wayne
• Kevin Warren, UPS
• Eric Toda, Meta

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

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This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The problem-solving prowess of the IT leaders we meet has inspired and motivated us all year. The guests we’ve featured in 2022 have shared their strategies for cutting costs to their businesses through technology and effective leadership. They’ve shown us new tools, software, and philosophies that make the world a better place. From healthcare and education to business and sustainability, their innovation continues to carve a clear path for future success. These are just a few of our favorite segments from the 100+ interviews we held this past year.  

Tune in to learn:

• How low-code innovation is empowering Pacific Clinics to increase efficiency (02:20)
• How Tableau saved the Seattle Seahawks time and money with their tech (07:31)
• Effective scaling for technology teams (27:49)
• Creating sustainable power with new tech (31:57)

Mentions:

• How Legends of Low-Code Brought Magical Solutions to Pacific Clinics
• Watch: Legends of Low-Code on Salesforce Plus
• Championing the Prospective Customer With David Heinemeier Hansson
• Mining the Golden Age of Data with Tableau’s CEO 
• Monetize Your Knowledge
• Albert’s Kajabi Course on Investing
• Innovating at the Cutting Edge of Ad Technology
• Making Reproductive Healthcare Accessible with SimpleHealth
• How Deel Makes Empowering an International Workforce Easier
• Removing Latency Byte by Byte with Zayo Group  
• Respect All Your Clients’ Dreams Equally 
• How to Be a Fearless Engineer 
• Visualizing Code Is the Key 
• Harnessing the Consistent Power of the Sea Through Tech 

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Software itself is constantly being updated, but are some conventional approaches used by tech leaders also in need of an upgrade? David Heinemeier Hansson is the Co-owner & CTO of the software company 37signals, producer of the successful web services Basecamp and HEY. On this episode, David explains the forward-thinking methodologies that his company has successfully implemented, like championing prospective customers rather than current ones, enforcing a short six-week planning cycle, and placing a higher value on intuition over data.

Tune in to learn:

• About the “six-week cycle” approach to innovation at 37signals (6:50)
• Why 37signals creates “opinionated software” (26:55)
• About David’s reliance on intuition over data (33:40)
• Why David considers writing to be a crucial leadership skill (42:08)

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

New research shows that businesses that invest in interoperability can grow revenue six times faster than competitors. Why, then, are only one out of every three companies making this investment? Emma McGuigan, Global Lead of Enterprise and Industry Technologies at Accenture, joins us to discuss the tech consulting company’s latest report on the benefits of adopting interoperability, and other burgeoning technologies that are driving the growth of her clients.

Tune in to learn:

• Findings from Accenture’s report on interoperability (04:33) 
• How Accenture approaches the collaborative process with clients (11:30)
• How is Accenture Reducing Costs, and Increasing Time to Value and ROI  (21:26) 
• Why Emma is excited about the future of tech (33:09) 

Mentions:

• Value Untangled: Accelerating Radical Growth Through Interoperability - Accenture
• “Companies with Highly Interoperable Technology Achieve Six Times Higher Revenue Growth, According to New Accenture Research” (Accenture Press Release; Nov. 30, 2022)
• MuleSoft
• “Emma McGuigan, Senior Managing Director, Accenture Microsoft Business Group at Accenture” (Digital Leaders Podcast)

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

When logging into devices and applications that hold the key to a user's identity, how can that user tell who is at the other end of the line? When it comes to internet safety and securing a user's identity online, Phil Dunkelberger, President and CEO of Nok Nok Labs, shares that the future of online security is cybersecurity that can be simplified through public private key cryptography. On this episode, Phil explains what that means, plus the purpose of FIDO and how it can create frictionless security for users logging into their devices and applications.

Tune in to learn:

• What FIDO is designed to do for users (9:55)
• Why public private keys used for authentication benefits the customer (14:00)
• How pass keys have evolved to render the need for two devices for personal and work purposes unnecessary (28:00)
• About Nok Nok’s Study on the IT Support side of the problem with authentication (35:36)

Mentions:

• Vanguard 
• Totem Tech
• Alli Bey, CEO of Totem Tech
• Dr. Larry Ponemon, Founder and Chairman of Ponemon Institute
• PYMNTS
• Karen Webster, CEO of PYMNTS
• Karen webster’s study
• “Shoe Dog: A Memoir by the Creator of Nike” by Phil Knight
• Xerox 
• Phil Zimmermann
• Symantec

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Over 90% of all cyber attacks start with a phishing email to an unsuspecting victim. As cyber criminal techniques become more sophisticated, how can businesses keep their communication channels safe? On this episode, David Raissipour, Chief Technology and Product Officer at the cloud-based cybersecurity company Mimecast, discusses the importance of cyber protection education and shares how his engineering team innovates to give businesses the upper hand over cyber threats.

Tune in to learn:

• The importance of cybersecurity education (07:11)
• How Mimecast innovates for new kinds of cyber crime (13:56)
• How the current economy is impacting the cybersecurity industry (28:01)
• The demand for cybersecurity jobs (33:20)

Mentions:

• “Closing the Cybersecurity Skills Gap” (IT Visionaries podcast; Episode 425)

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Are menial workflow tasks keeping cybersecurity teams from reaching their full potential? Tines is a fast-growing, Ireland-based company that’s bringing automation to the security workforce, with no code writing necessary. The company’s Co-founder and CEO Eoin Hinchy joins us to discuss the ingenious automation process that narrows all workflow duties down to a mere seven “action types,” freeing up cyber workers to focus on keeping your data safe.

Tune in to learn:

• Tines and its no-code approach to cybersecurity (01:00)
• The seven “action types” that Tines automates (06:48)
• How much time is saved automating these workflows? (25:03)
• Eoin’s “hot take” on the cybersecurity skills gap (27:20)

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

For companies seeking to scale globally, overcoming language barriers in foreign markets can be a major challenge. Unbabel is an AI-powered platform that combines machine and human translation to help businesses provide localized, multilingual customer experiences around the world. On this episode, Unbabel’s Co-founder and CEO Vasco Pedro reveals how his lifelong passion for language led to the company’s formation, and why AI technology is transforming the way we communicate across cultures.

Tune in to learn:

• About Unbabel and LangOps (1:06)
• The origin of Vasco’s fascination with language (15:30)
• The early breakthroughs at Unbabel (22:48)
• AI translation’s impact on globalization (31:48)

Mentions:

• AlphaGo - DeepMind
• “Guns, Germs, and Steel: The Fates of Human Societies” (book by Jared Diamond)

IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.